SUPPORT SERVICES UTILITY LEAD (FULL TIME)

Job Summary

Assist shift supervisors and department directors in the day-to-day function of the department. Maintain high levels of quality in all aspects of the department's duties, by training, supporting, and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for the department through professional interactions with team members, customers, patients, and families. Perform other duties as assigned by supervisor or director.

Essential Duties and Responsibilities

• Delivers quality customer service to customers by providing one-on-one attention to detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team members maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Interact with patients/customers in an appropriate manner in relation to age-based competencies.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

About the Role

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1527811.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A !

Qualifications

Previous repair and maintenance experience is required.

Pay

$30.00 per hour.

Schedule

Full time; Days and hours may vary. More details upon interview.