Support Services Representative-Lebanon, NH

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processes requests for medical records, EOB’s, UB92’s, and itemized statements to designated business unit contact.
• Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents. Mail printing, tracking and distribution.
• Other duties as assigned by Management.

KNOWLEDGE, SKILLS, ABILITIES

• Computer knowledge: MS Word, Excel, and Outlook
• Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
• Ability to work in fast pace environment
• Must have demonstrated an ability to learn within a short period of time
• Ability to prioritize and manage multiple tasks
• Healthcare terminology
• Customer Service skills
• Ability to research and work independently
• Data Entry and 10-key by touch

EDUCATION / EXPERIENCE

• High school diploma or equivalent
• 0 - 3 years business office or related experience

PHYSICAL DEMANDS

• Ability to sit and work at a computer for extended periods of time

WORK ENVIRONMENT

• Office/Teamwork Environment

COMPANY INFORMATION

• Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide.
• We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare.
• Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare.