Support- Seasonal
About the role
Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview: Brand Representative (Sales Associate) Reporting to the Store Leadership, the Brand Representative (Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual sales associate goals, which support store goals. Recently, Our Team Has Received The Following Recognition #73 in Fortune 100 Best Companies to Work For® 2023#4 in Fortune Best Workplaces in Retail™ 2022#93 in Best Workplaces for Millennials™ 2023#34 in Fortune Best Workplaces for Women™ 2022
Responsibilities
- Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards
- Acknowledges, interacts and builds relationships with guests; creates guest loyalty
- Consistently receives positive, unsolicited guest feedback
- Communicates effectively with store management and guests
- Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
- Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates
- Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus
- Is able to locate merchandise effectively and maintain organization
- Is able to perform register transactions quickly and efficiently
- Is able to process transactions accurately, as well as handle cash and provide change without error
- Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
- Maintain