Support Professional, Dental Auxiliary
Grand Rapids Community College · Grand Rapids, MI · 1 wk ago
On-siteInformation Technology$18.67/hrFull-time
Essential Job Functions
- Contribute to a positive and professional work environment.
- Present a positive and professional image and be an excellent goodwill ambassador for the departments and the College.
- Provide high-level secretarial support for the Dental Clinic in addition to administrative and instructional support activities for program directors, and department faculty.
- Respond to customer inquiries for information in a timely manner, either directly or by routing to the appropriate staff.
- Process all incoming and outgoing mail and e-mail in a timely manner.
- Act as a liaison for students and visitors with faculty and staff including but not limited to: conditions of classes, transcripts, schedules, or other documents from CWIS; assisting with scheduling and enrolling of students as requested.
- Liaison between dental programs and college student services related to health/dental admission process
- Receptionist for dental clinic and dental programs; greeting and directing students and visitors; assisting students with questions and concerns; answering telephone inquiries; processing surface mail
- Act as a liaison for Advisory Committees, communicating information, arranging for meetings including scheduling of location, refreshments, and preparation and posting of meeting materials, as requested.
- Maintain student data bases re: immunizations, CPR and fingerprinting results. Track data as needed for off campus locations, third party agents and accreditation bodies
- Using data from the health admissions ready list, provide assistance with creating, updating, and maintaining student Educational Development Plans (EDP).
- Type or otherwise prepare a variety of letters, memos, forms and reports
- Aid in the preparation of program forms and documents.
- Gather and format data for reporting purposes such as annual reports and accreditation reports. Compile data from a variety of sources and create accurate summary reports as requested or required. Work independently to prepare recurring reports and take appropriate action.
- Create, maintain and update departmental web pages and content.
Additional Job Functions
- Complete requests for copying (bulk or otherwise) ensuring accurate production and delivering copies within deadline.
- Organize offices for efficiency and conducive to high volume and sometimes erratic workflow. Replenish office supplies to maintain adequate inventory.
- Accurately update or assist with the development of departmental, public, or internal documents, including course outlines, brochures, handbooks, departmental policies or practices, etc.
- Establish and maintain accurate files. Identify and develop new forms to expedite business processes as needed.
- Work with program directors to create, compile, update, and maintain student, graduate, and employer surveys.
- Maintain office machines and troubleshoot office machines assist with resolving computer problems as appropriate with faculty and staff.
Job Specifications
- Education: Associates Degree or comparable combination of relevant education and experience.
- Shifts are adjusted accordingly to ensure standard work hours are maintained.
Benefits
- Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
- Time off: Enjoy substantial vacation time.
- Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
- Continuous Learning: Career development and educational opportunities.
- Retail Plans: Secure your future with our retirement options including a state retirement plan.