Jobs · Information Technology · Michigan

Support Professional, Dental Auxiliary

Grand Rapids Community College · Grand Rapids, MI · 1 wk ago
On-siteInformation Technology$18.67/hrFull-time

Essential Job Functions

  • Contribute to a positive and professional work environment.
  • Present a positive and professional image and be an excellent goodwill ambassador for the departments and the College.
  • Provide high-level secretarial support for the Dental Clinic in addition to administrative and instructional support activities for program directors, and department faculty.
  • Respond to customer inquiries for information in a timely manner, either directly or by routing to the appropriate staff.
  • Process all incoming and outgoing mail and e-mail in a timely manner.
  • Act as a liaison for students and visitors with faculty and staff including but not limited to: conditions of classes, transcripts, schedules, or other documents from CWIS; assisting with scheduling and enrolling of students as requested.
  • Liaison between dental programs and college student services related to health/dental admission process
  • Receptionist for dental clinic and dental programs; greeting and directing students and visitors; assisting students with questions and concerns; answering telephone inquiries; processing surface mail
  • Act as a liaison for Advisory Committees, communicating information, arranging for meetings including scheduling of location, refreshments, and preparation and posting of meeting materials, as requested.
  • Maintain student data bases re: immunizations, CPR and fingerprinting results. Track data as needed for off campus locations, third party agents and accreditation bodies
  • Using data from the health admissions ready list, provide assistance with creating, updating, and maintaining student Educational Development Plans (EDP).
  • Type or otherwise prepare a variety of letters, memos, forms and reports
  • Aid in the preparation of program forms and documents.
  • Gather and format data for reporting purposes such as annual reports and accreditation reports. Compile data from a variety of sources and create accurate summary reports as requested or required. Work independently to prepare recurring reports and take appropriate action.
  • Create, maintain and update departmental web pages and content.

Additional Job Functions

  • Complete requests for copying (bulk or otherwise) ensuring accurate production and delivering copies within deadline.
  • Organize offices for efficiency and conducive to high volume and sometimes erratic workflow. Replenish office supplies to maintain adequate inventory.
  • Accurately update or assist with the development of departmental, public, or internal documents, including course outlines, brochures, handbooks, departmental policies or practices, etc.
  • Establish and maintain accurate files. Identify and develop new forms to expedite business processes as needed.
  • Work with program directors to create, compile, update, and maintain student, graduate, and employer surveys.
  • Maintain office machines and troubleshoot office machines assist with resolving computer problems as appropriate with faculty and staff.

Job Specifications

  • Education: Associates Degree or comparable combination of relevant education and experience.
  • Shifts are adjusted accordingly to ensure standard work hours are maintained.

Benefits

  • Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
  • Time off: Enjoy substantial vacation time.
  • Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
  • Continuous Learning: Career development and educational opportunities.
  • Retail Plans: Secure your future with our retirement options including a state retirement plan.

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