Support Lead Part Time
Responsibilities
- Ensures all crew members are Wowing the Customer through personal contact with customers.
- Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
- Aids in the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
- Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
- Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
- Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
- Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
Qualifications
- High School Graduate or equivalent
- College experience preferred
- Minimum 1 years of management experience
- Excellent verbal and written communication skills
- Creative thinking
- Ability to multi-task
- Ability to maintain composure under pressure
Essential Job Functions
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Pay
$17.79 per hour
Benefits
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!
benefits.fivebelow.com/public/welcome
About the role
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
Skills
N/A
Benefits
This job posting does not specify benefits. For more information, please visit our benefits site: benefits.fivebelow.com/public/welcome.
Schedule
N/A
Qualifications
This job posting does not specify qualifications beyond those listed above. For more detailed information, please refer to the job description.
Skills
N/A
Benefits
This job posting does not specify benefits. For more information, please visit our benefits site: benefits.fivebelow.com/public/welcome.
Schedule
N/A
Equal Opportunity Employer
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Position Type
Hourly
Starting At
$17.79
Pay
$17.79 per hour
Position
Hourly
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