Support Field Engineer
CyberCoders · Jamaica, NY · 6 days ago
HybridInformation TechnologyContract
Key Responsibilities
- Provide on-site support for audio and visual systems
- Troubleshoot technical issues and implement solutions
- Perform network configuration and setup as needed
- Aid clients with product training and usage inquiries
- Document service requests and resolutions accurately
- Collaborate with the technical team to improve service delivery
- Maintain and update equipment inventory and service logs
Qualifications
- Bachelor's degree in Engineering or a related field
- Proven experience in technical support or field engineering
- Strong troubleshooting skills with audio and visual systems
- CTS Certification is preferred
- Experience with network configuration and management
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
Benefits
- Vacation/PTO
- Medical
- Dental
- Vision
- 401k
- Bonus
- Relocation
- Telecommute
Contact Information
Email Your Resume In Word To Savannah.Mortimer@CyberCoders.com