Support Engineer

About the Role

A state-level board supporting and overseeing a comprehensive system of community and technical colleges is seeking a skilled technical professional to maintain and enhance its enterprise resource planning systems, ensuring robust and accessible digital infrastructure for education.

Responsibilities

• Provide expert technical application support for Oracle PeopleSoft Campus Solutions, Human Capital Management, and/or Financials.
• Consult with analysts and stakeholders to design and develop customized applications and third-party integrations.
• Perform functional unit testing for bug fixes, new development, and integrations.
• Assist in the deployment of application upgrades, patches, configurations, and critical updates.
• Collaborate with hosting providers to resolve incidents related to system performance and connectivity.
• Provide technical assistance in training, mentoring, and coaching staff.

Qualifications

• Bachelor's degree in Computer Science or Information Systems, or equivalent experience.
• 5+ years of experience with PeopleSoft Campus Solutions, Human Capital Management, and/or Financials systems (v9.0 or above).
• Experience with Oracle PeopleCode, PeopleTools, Approval Workflows, Application Engine, and Integration Broker.
• Proficiency with Oracle SQL.
• Ability to analyze complex technical issues, research solutions, and deliver coding and data-driven resolutions.

Benefits

• A competitive annual salary and comprehensive state benefits package.
• Opportunity to support a vital educational system through impactful technical work.
• Potential for up to 100% telework, working within the Pacific Time (PT) zone.