Support Enforcement Aide

Support Enforcement Aide Salary $23.22 - $29.40 Hourly Location Community Service Center 616 America Ave NW, Bemidji, MN Job Type Full Time Job Number 202600048 Department Human Services Division Economic Assistance Opening Date 07/31/2026 Closing Date 8/13/2026 4:30 PM Central DescriptionBenefitsQuestions The Position Beltrami County is creating an eligibility list for a full-time, benefited Support Enforcement Aide to work in our Child Support Office. The successful applicant will be responsible for supporting a team of two Child Support Specialists. Performs skilled administrative support work supporting intake and location in the initiation of child support enforcement and establishment of child support enforcement orders; monitoring orders, and related work as apparent or assigned. Work is performed under the supervision of the Economic Assistance Program Manager - Child Support. Preferred hiring salary range is $23.22 to $25.36 per hour with a full range of $23.22 to $29.40 per hour. Placement depends on factors such as qualifications, internal equity, market conditions, and applicable policy guidelines. Minimum Qualifications Education and Experience High School Diploma or GED.One year of work experience working with an agency or business providing client/customer benefits or services.Valid driver's license. Essential Functions & Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Functions Reviews and processes intake referrals; verifies that information is complete and accurate.Attempts to locate absent parents through telephone contacts and various information system resources.Contacts employers to implement and monitor income withholding and medical support enforcement orders.Explains procedures and policies to clients and responds to inquiries from employers, attorneys and outside government agencies.Maintains and monitors case records with child support staff; keeps contact, employment, insurance and related information current; tracks individual cases manually when requested by staff.Attends required training on new policies, procedures and technology updates. Knowledge, Skills And Abilities General knowledge of child support programs and procedures; general knowledge of the principles and practices of public social service organizations; skill in verbal communication; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to communicate complex ideas effectively, orally and in writing; ability to prepare clear and concise reports; ability to establish and maintain effective working relationships with clients, associates, legal and court professionals and the general public. Physical Requirements This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands and fingers, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, tasting or smelling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Supplemental Information Special Requirements Ongoing job-related training. Employment offer contingent upon successfully passing a background check and drug screening. There are a wide variety of benefits available to Beltrami county employees. Visit the Employee Benefits Summary under our website's Careers menu for more information. 01 I understand that my answers with regard to experience must be supported by the information I have included in my online application. I affirm that the information provided is accurate and true to the best of my knowledge. I understand that any falsification may disqualify me for consideration for this and subsequent recruitments with Beltrami County. YesNo 02 As a minimum qualification, do you have a High School Diploma or GED? YesNo 03 What is your highest level of education completed? High School Diploma/GEDCompleted course work but no degreeCertificate equivalent to 1 year of full-time post-secondary educationAssociate's DegreeBachelor's Degree or higherNone of the above 04 Education If you selected "certificate equivalent to 1 year of full-time post-secondary education" or "Associate's Degree" above, please indicate if your certificate or degree is in one of the following areas: BusinessLegal SecretaryParalegalCriminal JusticeAdministrative SupportNone of the above 05 As a minimum qualification, do you have one year or more of full-time experience working with an agency or business providing client/customer benefits or services? Convert any part-time experience to full-time equivalent (i.e. 20 hours per week for 2 years equals 1 year full-time). YesNo 06 In response to your answer above, with which employer(s) listed on your application did you earn this work experience? If no, type N/A. 07 Select the option below that best describes your PAID, FULL-TIME experience working as a support enforcement aide, case aide, office support specialist or equivalent in a county, tribal, state or federal human services agency. Convert any part-time experience to full-time equivalent (i.e. 20 hours per week for 2 years equals 1 year full-time). I do not have this experienceLess than 1 YearAt least 1 year, but less than 2At least 2 years, but less than 33 years or more 08 In response to your answer above, with which employer(s) listed on your application did you earn this work experience? If none, type N/A. 09 Select the option below that best describes your PAID, FULL-TIME experience working in an agency or business providing support services in a legal office, financial institution, insurance, health related facility or other organization providing similar services. Convert any part-time experience to full-time equivalent (i.e. 20 hours per week for 2 years equals 1 year full-time). I do not have this experienceLess than 1 YearAt least 1 year, but less than 2At least 2 years, but less than 3At least 3 years, but less than 44 years or more 10 In response to your answer above, with which employer(s) listed on your application did you earn this work experience? If none, type N/A. 11 Select the option below that best describes your work experience with legal terminology and drafting legal documents. Convert any part-time experience to full-time equivalent (i.e. 20 hours per week for 2 years equals 1 year full-time). I do not have this experienceLess than 1 YearAt least 1 year, but less than 22 years or more 12 I certify that I have work related experience appropriately handling client information that is sensitive and confidential. (i.e. medical, financial, legal) YesNo 13 In response to your answer above, with which employer(s) listed on your application did you earn this work experience? If no, type N/A. 14 List the type(s) of assistance you have provided to clients/customers. Select all that apply. Answered phonesResolved routine customer inquiries or complaintsProvided instructions/directionsAssisted a diverse group of customersNone of the above 15 In response to your answer above, with which employer(s) listed on your application did you earn this work experience? If none, type N/A. 16 Which function(s) of an Electronic Data Management System (EDMS) have you performed? Check all that apply. Electronic recordsScanning and indexingSystem Trainer or forms creatorNone of the above 17 Briefly describe your duties involving the EDMS. Include which employer(s) listed on your application can I refer to and verify this experience. If none, type N/A. 18 Do you currently or have you previously had access to MAXIS (state computer system used to determine eligibility for public assistance and health care)? YesNo 19 If you answered "yes" to question 18, what is or was your X number? If no, type N/A. 20 Indicate your highest level of proficiency using PRISM (The statewide Minnesota Child Support Division (CSD) computer system Providing Resources to Improve Support in Minnesota.) NoneInquiry/ClericalProduction 21 If you indicated "Inquiry/Clerical" or "Production" on question 20, what is or was your X number? If none, type N/A. Required Question Employer Beltrami County Address 701 Minnesota Ave NW Ste 210 Bemidji, Minnesota, 56601 Phone 218-333-4155 Website https://www.beltramicountymn.gov