Support Associate - White House Black Market

Functional Responsibilities

• Operational Excellence: Processes merchandise, ensures items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Supports Product Focus: Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.
• Stockroom Operations: Ensures store-to-store transfers and Locate requests are completed accurately and timely. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Pricing and Visuals: Participates in pricing changes and markdowns. Alerts store management to cash supply needs. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Boutique Maintenance: Assists with boutique cleanliness and organization.

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Ability to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Able to communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
• Flexible work schedule: Nights, weekends, and holidays

Physical Requirements

• Constant Walking/Standing: 67-100%
• Occasional Lifting: Up to 50 lbs., 1-33%
• Frequent Climbing: 34%-66%