Support Associate - Soma
Soma · Alpharetta, GA · 12 mo ago
OTHRPart-time
Functional Responsibilities
- Operational Excellence
- Merchandise handling, ensuring items are properly stored, ticketed, and easily located for replenishment
- Reorganizes merchandise as needed to maximize stock space
- Ensures new products are properly merchandised and represented in a timely manner
- Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable
- Accurately and timely completes store-to-store transfers and Locate requests
- Ensures the visual packet materials, props, and signage are received and processed in a timely manner
- Properly stores stockroom hardware, hangers, sign holders, etc.
- Participates in pricing changes and markdowns
- Alerts store management to cash supply needs
- Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed
- Assists with boutique cleanliness and organization
- Customer Experience
- Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards
- Offers a cohesive omni-channel experience
- Teamwork and Growth
- Promotes an inclusive, collaborative approach to problem solving
- Sets personal developmental opportunities and readily solicits feedback
- Previous stock or cashier experience preferred
- Must be 16 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to learn or adapt to technology provided by the company
- Must be able to work the majority of the shift standing
- Able to work quickly and within strict timelines
- Able to demonstrate teamwork
- Exposure to visual merchandising and product placement techniques desired
- Communicate with customers, Associates, and Management; wear / communicate with headset
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
- Able to work a flexible work schedule, including nights, weekends, and holidays is required
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift