Support Associate - Soma

Functional Responsibilities

• Operational Excellence: Processes merchandise, ensures items are properly stored, ticketed, and easily located for replenishment for the sales floor. Reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner.
• Stock Processing: Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Completes store-to-store transfers and Locate requests accurately and timely.
• Visual Stockroom: Ensures visual packet materials, props, and signage are received and processed in a timely manner. Properly stores stockroom hardware, hangers, sign holders, etc.
• Pricing and Inventory: Participates in pricing changes and markdowns. Alerts store management to cash supply needs.
• Support Services: Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed. Assists with boutique cleanliness and organization.

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Ability to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Able to communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position
• Flexible work schedule, including nights, weekends, and holidays required

Physical Requirements

• Constant Walking/Standing: 67-100%
• Occasional Lifting: Up to 50 lbs., 1-33%
• Frequent Climbing: 34%-66%