Support Associate - Soma

Functional Responsibilities

• Operational Excellence: Processes merchandise, ensures items are properly stored, ticketed, and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Merges products: Ensures new products are properly merchandised and represented in a timely manner.
• Data entry: Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.
• Inventory management: Ensures store-to-store transfers and Locate requests are completed accurately and timely.
• Visual merchandising: Ensures visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Pricing and markdowns: Participates in pricing changes and markdowns, alerts store management to cash supply needs.
• Supports visual directives: Assists with boutique cleanliness and organization, assists with floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Customer service: Assists with visual directives, offers a cohesive omni-channel experience, models Most Amazing Personal Service (MAPS) principles and standards.
• Teamwork and growth: Promotes an inclusive, collaborative approach to problem solving, seeks personal developmental opportunities, readily solicits feedback.
• Other duties: Performs other duties as assigned.

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Able to work the majority of the shift standing
• Able to work quickly and within strict timelines
• Able to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
• Able to work a flexible work schedule, including nights, weekends, and holidays

Physical Requirements

• Constant Walking/Standing: 67-100%
• Occasional Lifting: up to 50 lbs., 1-33%
• Frequent Climbing: 34%-66%

Pay and Benefits

The wage range for this position is $16.94 - $21.20. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Store associates are eligible for incentive compensation based on factors including store sales, metrics and trends as well as budgets and/or other variables based on the position and hours worked.