Support Associate - Part Time

About the Role

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities
• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor
• Follow operational processes and procedures to enhance productivity
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness
• Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance
• Stay informed of products, promotions, policies, and store events to enhance execution
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives
• Skills and experience to perform in the role and a commitment to continuously learn
• Ability to take ownership of assigned tasks and contribute to store success
• Self-directed and able to work with minimal supervision in a deadline-driven environment
• Communicate with excellence
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays
• Must regularly move around all store areas and be accessible to customers
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs