Support Associate - Core

Location: Promenade at Saucon Valley, Center Valley, PA (Job ID: 205)

About the Company

Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary — a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.

Our mission, "Stand Out. For Good," is more than just our motto; it is why we exist. Through Mission Mondays, 10% of net proceeds go directly to local charitable organizations, and through our long-standing partnership with Coprodeli USA, we are in the process of building 22 schools for impoverished communities in Peru, demonstrating our commitment to giving back in meaningful ways.

About the Role

The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Responsibilities

• Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.
• Achieve personal sales goals.
• Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.
• Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.
• Maintain product knowledge with a thorough understanding of the merchandise offering, including features, benefits, and pricing.
• Ensure shelves and displays are stocked, organized, and visually appealing.
• Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.
• Process transactions accurately and efficiently using a point-of-sale system.
• Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.
• Adhere to company policies, procedures, and guidelines, including safety protocols.
• Process returns and exchanges according to company policy, always ensuring guest satisfaction.
• Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.

Requirements

• Must be 18 years or older.
• Must be available to work nights and weekends.
• Extensive periods of standing and walking throughout the entire workday.
• Frequent bending, stooping, reaching, lifting, and carrying of items up to 25 lbs.
• Occasional to frequent climbing.
• Sufficient manual dexterity to operate registers, scanners, and other electronic equipment.
• Sufficient visual and auditory abilities to complete essential tasks.
• Sufficient ability to communicate with others to exchange information.