Support Associate

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

About the role

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Responsibilities

• Acting greeter, runner, cashier, answering phones
• Understanding and executing operational policies and procedures
• Packing/unpacking shipments and organizing the stock room to support product flow
• Supporting front of the house and back of the house operations

Requirements

• One-to-two years of experience in a high volume, customer-driven retail environment
• Stock-related experience a plus
• Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Occasional overnight travel may be required
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
• A sense of humor is a plus

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Pay

The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.

Benefits

• Competitive pay and rewards for high performance
• Overall well-being support including mental and physical health benefits
• Generous employee discount and access to exclusive special offers
• Retail Excellence Programs in Styling, Coaching, Brand Ambassador and supportive Retail Leaders
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days