Support Associate

About the role

Stand Out For Good, Inc. is a rapidly growing women’s fashion company with five unique brands operating in over 130 locations across 38 states. The stores are designed as sanctuaries that emphasize beauty from the inside out, offering welcoming experiences, warm associates, and thoughtfully curated products. The company’s mission, “Stand Out. For Good,” drives its commitment to giving back, including Mission Mondays (donating 10% of net proceeds to local charities) and a partnership with Coprodeli USA to build 22 schools for impoverished communities in Peru.

Responsibilities

• Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.
• Achieve personal sales goals and identify opportunities to upsell or cross‑sell to enhance the guest’s shopping experience.
• Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world‑class guest experience.
• Maintain thorough product knowledge, including features, benefits, and pricing.
• Ensure shelves and displays are stocked, organized, and visually appealing.
• Keep the store clean, neat, and well‑maintained to create a beautiful shopping environment.
• Process transactions accurately and efficiently using a point‑of‑sale system.
• Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.
• Adhere to company policies, procedures, and safety protocols.
• Process returns and exchanges according to company policy, always ensuring guest satisfaction.
• Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.

Requirements

• Must be 18 years or older.
• Must be available to work nights and weekends.
• Physical requirements include extensive periods of standing and walking, frequent bending, stooping, reaching, and lifting/carrying items up to 25 lb.; occasional to frequent climbing; manual dexterity to operate registers, scanners, and other electronic equipment; sufficient visual and auditory abilities; and the ability to communicate effectively with others.