Support Associate-4

About the Company

We are an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, Tory Burch’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready‑to‑wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through our collections, culture, and the Tory Burch Foundation, which provides women entrepreneurs in the United States with access to capital, education and community.

Role Overview

This position is tailor‑made for a flexible individual who can multitask in a fast‑paced environment with constantly changing priorities, supporting both front‑of‑house and back‑of‑house operations. You should be resourceful, collaborative, highly motivated, efficient, and have a sense of humor.

A Day In The Life

• Act as greeter and provide a welcoming first impression.
• Run errands and assist with store logistics.
• Operate the cash register and handle transactions.
• Answer phones and respond to customer inquiries.
• Understand and execute operational policies and procedures.
• Pack and unpack shipments.
• Organize the stock room to support product flow and smooth store operations.

Requirements

• 1–2 years of experience in a high‑volume, customer‑driven retail environment; stock‑related experience is a plus.
• Open availability for a flexible schedule, including overnights, evenings, holidays, and weekends.
• Occasional overnight travel may be required.
• Ability to lift at least 40 lb and perform physical tasks such as carrying, pushing, pulling, squatting, kneeling, twisting, turning, climbing ladders, crawling, reaching, bending, and standing for extended periods.

Compensation

The compensation range for this position is $15.00 USD per hour. Offer will be based on relevant experience and work location.

Benefits

• Generous employee discount and access to exclusive special offers.
• Comprehensive health and wellness benefits supporting mental and physical health.
• Financial security programs.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
• Retail Excellence Programs (Styling, Coaching, Brand Ambassador, etc.) and supportive retail leadership.
• Inclusive, purpose‑led culture that encourages dreaming, exploring, discovering, and laughing together.

Values & How We Work Together

• Adaptable – We change before we have to.
• Entrepreneurial – We own it.
• Collaborative – There’s no “I” in Tory.
• Client & Brand Focused – We put ourselves in Tory’s shoes.
• Live the Values – Honesty, kindness, integrity, compassion, passion, humility, excellence, and humor.
• Functional Expertise – We’re constantly learning and growing.