Supply Driver

About the Role

Responsible for the safe, expeditious delivery and pick-up of apheresis equipment and supplies to assigned medical facilities and defined locations. Supports FMCNA’s mission, vision, core values, and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.

Responsibilities

• Picks up and delivers Apheresis equipment from/to assigned medical facilities according to established safety procedures and guidelines.
• Performs all duties and functions with the goal to achieve OSHA-related targets for recordable incidents and lost time incidents.
• Reviews truck’s checklist of responsibilities prior to operating truck, including:
  • Maintains binder with current hospital information in truck (directions, address, etc.) to ensure efficiency and timeliness in deliveries.
  • Logs mileage and fuel levels.
  • Performs pre- and post-trip inspections of assigned vehicle; identifies problems and addresses appropriately.
  • May perform routine maintenance on truck, checking oil and gas weekly.
  • Maintains truck mileage log.
  • Unloads and loads freight as required according to specified procedures and regulations.
  • Maintains cleanliness of truck, machines, and carts.
• Ensures good customer relations by consistently delivering orders on time and behaving with integrity in a courteous and professional manner.
• May set up product and/or place product on shelves or racks at customer sites.
• Performs rotation and inventory checks of existing product to ensure adequate inventory is available for customers.
• Orders all supplies at area storage facility as needed, reporting supply inventory monthly.
• Stocks carts and bins with medical supplies as needed.
• Ensures adequate supply of forms required by nurse managers are stocked in the carts (e.g., patient assessment forms, treatment sheets, order forms, various medical forms, equipment service reports).
• Moves machines and equipment weighing up to 350 pounds.
• Operates material-handling equipment safely and efficiently according to established procedures as required.
• May take note of and possibly resolve customer complaints; reports more complex issues and complaints to Regional Manager for resolution.
• Observes and reports any pertinent anomalies at customer sites/medical facilities.
• Delivers patient charts to area office on a weekly basis.
• Adheres to all federal and state-specific DOT regulations, including but not limited to GVW (Gross Vehicle Weight) and hours of service.
• Identifies and recommends options for route improvements to management as appropriate.
• Participates in monthly/quarterly/annual training for Good Manufacturing Practices, Health & Safety, and Compliance.
• Maintains current knowledge of all annually revised regulatory standards (OSHA, DOT, EPA, FDA, and any state-specific agencies).
• Maintains a satisfactory driving record, driving safely and within legal speed limits. Acts responsibly, refraining from alcohol consumption while on duty and from smoking while in the truck or in the facility.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• At least one year of professional driving experience.
• Clean driving record for the past 5 years.
• Current driver’s license.
• Ability to read and understand English.
• Good communication skills—written (must write legibly) and verbal.
• Ability to use a cell phone and pager.

Physical Demands and Working Conditions

• Heavy physical work with frequent lifting and carrying of objects 25–50 pounds on a repetitive basis required.
• Some deliveries may require carrying product up multiple flights of stairs.
• Extended periods of sitting, standing, and walking.
• Operation of truck may average 6 to 11 hours per day.