Supply Chain Services Associate

About the role

Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

The Supply Chain Services Associate at Vallen is a hands-on executor of supply chain, vending, and/or VMI (Vendor Managed Inventory) functions, predominantly situated onsite at a customer location. This individual collaborates closely with the Supply Chain Services Manager and, when required, with the inside sales and account management team. The primary objective of the associate is to ensure effective inventory management, adherence to service standards, and overall customer satisfaction, all while upholding Vallen's reputation for excellence.

Responsibilities

• Operational Fulfillment: Directly engage in restocking vending machines, VMI cabinets, and toolcribs, ensuring that inventory levels align with set standards.
• Customer Interaction: Provide first-hand assistance to onsite customer queries, resolving any immediate concerns related to inventory or tool usage.
• Asset & Inventory Handling: Ensure accurate logging and tracking of inventory used, restocked, or requested, adhering to Vallen's inventory management protocols.
• KPI Awareness: Maintain awareness of key performance indicators and collaborate with the Supply Chain Services Manager to ensure KPI goals are met.
• Stock Out Mitigation: Proactively identify and address potential stockouts during vending/VMI fills and work closely with the Supply Chain Services Manager and Account Manager to implement solutions.
• Compliance & Reporting: Adhere to Vallen's inventory protocols, cycle counts, and report discrepancies or deviations as observed.
• Collaborative Support: Collaborate closely with the Supply Chain Services Manager and Coordinator to execute on-site operational strategies and initiatives.
• Continuous Learning: Stay updated with the latest inventory management tools, techniques, and best practices to ensure optimal service delivery.
• Work Environment & Physical Demands: Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position. May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.). Required to properly operate and