Supply Chain Operations Program Manager, AI Infrastructure

About The Team

OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.

About The Role

We are seeking a Operations Program Manager (OPM) to serve as the single-threaded operational leader for new hardware introductions (NPI) and production ramps across OpenAI’s AI infrastructure systems. This role combines hands-on execution with strategic ownership. You will be responsible for defining the operating model, aligning cross-functional stakeholders, setting the critical path, making informed tradeoffs, escalating decisively, and ensuring hardware programs deliver on schedule, quality, cost, and scalability. Success in this role requires comfort operating in ambiguity, influencing without authority, and driving alignment across internal teams and external partners—while keeping eyes firmly on long-term system scalability and repeatability.

Program Execution & Operational Excellence

• Strategic & Leadership Ownership
• Act as the single-threaded owner for operational readiness across NPI and ramp, accountable for outcomes from early bring-up through sustained production
• Translate OpenAI’s infrastructure strategy and engineering objectives into clear operating plans, execution priorities, and decision frameworks
• Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, Capacity Planning, and Executive stakeholders by framing tradeoffs, risks, and recommendations
• Influence operational strategy with manufacturing partners by setting expectations on execution rigor, accountability, and continuous improvement

Systems, Process & Partner Leadership

• Define requirements for operational systems (e.g., PLM enablement), and partner with internal teams to implement, test, and operationalize them
• Establish clear scopes, roles, and responsibilities across internal teams and external partners to ensure clean execution boundaries
• Build strong, trust-based relationships with contract manufacturers, OEMs, and integrators—driving accountability, performance, and transparency
• Support onsite factory builds and field deployments as needed (domestic and international travel)