Supply Chain Operations Associate

Responsibilities

• Manage Operations
• Liaise with Principals Purchasing, Finance Departments and Fiscal Reps to perform Supply Chain Operations activities on their behalf.
• Provide a key link in Supply Chain between intercompany and third-party supply sites and markets
• Ensure that customer and supply sites comply with Business and Tolling Rules
• Resolve discrepancies in quantity and timing of market orders
• Receipt and entry of market orders as per business rules
• Receipt and process supplier invoices and follow up on price discrepancies, and payment queries
• Accurate receipt and process Tolling Fee invoices
• Issue invoices to markets
• Issue required shipping documents, certify with local Chamber of Commerce and legalize with relevant Embassies as required
• Liaise with Freight Forwarder/Logistics for outbound shipments and update Freight Tracker/ Register if applicable
• Approval or sign off of Redeployment/ Rework on behalf of Principal
• Co-ordinate Redeployments/Reworks and ensure that the costs are back-charged to the appropriate party
• Liaise with QC for testing, release and generation of CoAs for API if applicable
• Liaise with QC for QP inspection and release of Drug Products
• Manage Information
• Assist and support Master Data related to customers, contracts and BOMs
• Use reports to monitor and ensure data integrity if applicable
• Receive and forward Customer Complaints as per established procedures
• Follow up and expedite for prompt resolution(s)
• Manage Financial Activities/Compile Financial Reports
• Perform all SAP transactions incompliant manner
• Meet Finance deadline for month-end and year-end sales reporting
• Provide supporting documentation for Financial Audits as requested
• Work with External Manufacturing organization to support implementation of new supply models
• Assist in any ad hoc functions as required and/or any tasks assigned by the Line Supervisor or Line Manager
• Run key operational reports
• Assist or maintain master data if applicable
• Upload forecasts into SAP via APO or ECC if applicable
• Facilitate the maintenance of files, data, and other supporting information for imports and exports for an audit-ready state and coordinate with internal customers in response to auditor other requests for information pertaining to company import / export activities.

Requirements

• Experience working in a multinational company; preferably in an Export department
• Deliver results on time in a pressurized environment
• Must be flexible and be able to deal with changing priorities
• Demonstrate efficiency in Supply Chain administration, accuracy and timeliness of order processing
• Set demanding goals for themselves while maintaining accuracy and a high level of productivity
• Exhibit strong interpersonal and communication skills when dealing with colleagues and external customers
• Ability to prioritize, organize and manage multiple tasks to tight deadlines
• Exhibit a strong ability to use computer systems efficiently, workable knowledge of ERP system, ideally SAP
• Create and maintain strong working relationships within the organization and externally with trade customers and suppliers
• Understand the client Supply Chain, products and markets
• Adapt quickly to the demands of the job and show the ability to learn quickly
• Adhere with all Regulatory/Finance/EHS/ Security compliance procedure

Qualifications

• Bachelors Degree in Business Administration, Supply Chain or related fields
• Knowledge of Supply Chain Operations standards
• Knowledge of order processing and invoicing activities
• 3 years experience in Multinational Supply Chain Environment, warehouse transactional or any other related experience
• 3+ years SAP Experience required
• 3+ years Logistics Experience
• 3+ years Shipping and Receiving/Warehousing Experience
• 3+ years Supply Chain Management
• 3+ years of experience in customs, trade compliance, or a related field
• Understanding of basic U.S. import/export
• Understanding of basic U.S. import/export regulations, Foreign Trade Zone operations, and Department of Transportation requirements
• Pharmaceutical industry experience preferred