Supply Chain Operations Associate

Responsibilities

• Manage Operations
• Liaise with Principals Purchasing, Finance Departments and Fiscal Reps to perform Supply Chain Operations activities on their behalf.
• Provide a key link in Supply Chain between intercompany and third-party supply sites and markets.
• Ensure that customer and supply sites comply with Business and Tolling Rules.
• Resolve discrepancies in quantity and timing of market orders.
• Receipt and entry of market orders as per business rules.
• Receipt and process supplier invoices and follow up on price discrepancies, and payment queries.
• Accurate receipt and process Tolling Fee invoices.
• Issue invoices to markets.
• Issue required shipping documents, certify with local Chamber of Commerce and legalize with relevant Embassies as required.
• Liaise with Freight Forwarder/Logistics for outbound shipments and update Freight Tracker/ Register if applicable.
• Approve or sign off of Redeployment/ Rework on behalf of Principal.
• Co-ordinate Redeployments/Reworks and ensure that the costs are back-charged to the appropriate party.
• Liaise with QC for testing, release and generation of CoAs for API if applicable.
• Liaise with QC for QP inspection and release of Drug Products.
• Manage Information
• Assist and support Master Data related to customers, contracts and BOMs.
• Use reports to monitor and ensure data integrity if applicable.
• Receive and forward Customer Complaints as per established procedures.
• Follow up and expedite for prompt resolution(s).
• Manage Financial Activities/Compile Financial Reports.
• Perform all SAP transactions incompliant manner.
• Meet Finance deadline for month-end and year-end sales reporting.
• Provide supporting documentation for Financial Audits as requested.
• Work with External Manufacturing organization to support implementation of new supply models.
• Assist in any ad hoc functions as required and/or any tasks assigned by the Line Supervisor or Line Manager.
• Run key operational reports.
• Assist or maintain master data if applicable.
• Upload forecasts into SAP via APO or ECC if applicable.
• Facilitate the maintenance of files, data, and other supporting information for imports and exports for an audit-ready state and coordinate with internal customers in response to auditor other requests for information pertaining to company import / export activities.

Requirements

• Experience working in a multinational company; preferably in an Export department.
• Deliver results on time in a pressurized environment.
• Must be flexible and be able to deal with changing priorities.
• Demonstrate efficiency in Supply Chain administration, accuracy and timeliness of order processing.
• Set demanding goals for themselves while maintaining accuracy and a high level of productivity.
• Exhibit strong interpersonal and communication skills when dealing with colleagues and external customers.
• Ability to prioritize, organize and manage multiple tasks to tight deadlines.
• Exhibit a strong ability to use computer systems efficiently, workable knowledge of ERP system, ideally SAP.
• Create and maintain strong working relationships within the organization and externally with trade customers and suppliers.
• Understand the client Supply Chain, products and markets.
• Adapt quickly to the demands of the job and show the ability to learn quickly.
• Adhere with all Regulatory/Finance/EHS/Security compliance procedure.

Qualifications

• Bachelors Degree in Business Administration, Supply Chain or related fields.
• Knowledge of Supply Chain Operations standards.
• Knowledge of order processing and invoicing activities.
• 3+ years SAP Experience required.
• 3+ years Logistics Experience.
• 3+ years Shipping and Receiving/Warehousing Experience.
• 3+ years Supply Chain Management.
• 3+ years of experience in customs, trade compliance, or a related field.
• Understanding of basic U.S. import/export regulations, Foreign Trade Zone operations, and Department of Transportation requirements.
• Pharmaceutical industry experience preferred.