Supply Chain Manager, US Sales and Operations Planning (S&OP)

About the role

The US Sales and Operations Planning (S&OP) Sortable team forecasts all inventory flows across the entire Sortable North America Fulfillment network spanning Amazon Robotics and Traditional sortable Fulfillment Centers (FCs). We manage everything from what Amazon receives to what it ships from our FCs. The S&OP forecast is the starting point of a weekly planning process spanning first, middle mile, last mile and defining the amount of resources (trucks, labor) that need to be secured to ensure we fulfil our customer orders at the highest speed, best quality, lowest cost and carbon intensity possible. We collaborate closely with Supply Chain Optimization Technology (SCOT) teams in North America and internal tech stakeholders across Supply Chain, Transportation, Labor Planning, and Finance teams, reconcile bottom-up and top-down inputs to build forecasts which are accurate and explainable as possible.

Responsibilities

• Develop (as an individual contributor) a new process to streamline forecast consumption, transformation and explain-ability.
• Manage advanced visualization solutions to allow business and tech stakeholders to deep dive and understand the teams forecasts.
• Collaborate with leaders across multiple teams to ensure alignment with business goals and objectives.
• Create, develop, and drive solutions that lead to a richer end to end customer experience.
• Execute thorough root cause analysis and deliver results.

Requirements

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Skills

• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work effectively in a fast-paced, dynamic environment

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

Base salary range for this position is $85,800.00 - $128,600.00 USD annually.

Schedule

Day Shift