Supply Chain Manager, OTS-Supply Chain

About the role

The Ops Tech IT Supply Chain organization manages global supplier portfolios and drives hardware deployment, new device launches, and cross-functional initiatives across Amazon Fulfillment IT. We define and deliver scalable global solutions that accelerate Ops Tech IT and our operations partners.

Responsibilities

• Supplier Relationship & Performance Management

  • Own end-to-end supplier relationships including performance governance, capability development, and capacity planning
  • Maintain monthly supplier scorecards and lead quarterly business reviews (QBRs)
  • Monitor supplier performance and resolve supply disruptions with purchasing/planning teams
  • Identify and mitigate supply chain risks

• Strategic Planning & Roadmapping

  • Develop supplier product roadmaps and lifecycle plans in partnership with hardware engineering, technical operations, and product management
  • Build mechanisms for communicating forecast and capacity requirements across sustaining and new product lines
  • Participate in manufacturing and supplier cost reviews to ensure alignment with business objectives and cost avoidance targets

• Process Improvement & Automation

  • Define and implement automated processes that improve speed, accuracy, and scalability of supply chain operations
  • Document and standardize workflows to reduce manual effort and enable global consistency

Qualifications

• Basic Qualifications

  • 5+ years of program or project management experience
  • 5+ years of supply chain experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Preferred Qualifications

  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.