Supply Chain Manager - Amazon Shipping, SWA S&OP

About the role

The Demand Planning Senior Supply Chain Manager solves the questions of (1) how do we make our shipping services best in class, (2) how do we offer our shipping services to more customers, and (3) how do we optimize network to remove constraints and increase speed. This role works across the organization in a cross-functional environment with Operations, Product, and Tech teams to define the needs, goals, and execution plans to create a world class transportation network.

Key job responsibilities

• Own 1-13 week demand planning for AMZL network
• Identify technical integration opportunities and keep track of product initiatives
• Build scalable mechanisms to strengthen commercial partnerships, including owning cross-functional alignments, daily shipper communications, and demand volatility bridging to ensure operational resilience
• Establish continuous improvement frameworks through weekly operational bridging, maintaining close collaboration with operations teams to drive feedback loops and process optimization
• Work with partner teams across various supply chain functions like transportation, engineering, launch, finance, and operational planning (under the roof and on-road)
• Leverage historical data to create forward looking planning models to integrate in partnership with business teams
• Utilize problem-solving skills to work through difficult challenges
• Provide forecast and work with downstream & upstream stakeholders, such as Amazon Logistics (AMZL) and North America Sort Center (NASC), to plan for capacity
• Collaborate with AMZL and NASC to drive capacity decisions such as hiring, vehicle procurement and onboarding Delivery Service Partners
• Improve demand forecast and route planning accuracy
• Drive commingling opportunities to improve shipments per route and overall cost per unit
• Integrate reverse-logistics demand with existing Amazon Shipping Operations demand
• Present data-driven proposals and plans to Sr. Leadership
• Travel 5% each quarter required (Quarterly offsites)

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Pay

• USA, AZ, Tempe - $85,800.00 - $128,600.00 USD annually
• USA, GA, Atlanta - $85,800.00 - $128,600.00 USD annually
• USA, NY, New York - $94,300.00 - $141,500.00 USD annually
• USA, TN, Nashville - $77,200.00 - $115,800.00 USD annually
• USA, WA, Bellevue - $85,800.00 - $128,600.00 USD annually

Benefits

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance and option for Supplemental life plans
• EAP, Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

This response is AI-generated, for reference only.