Supply Chain: Logistics Partner Onboarding Lead
About the role
This position is part of HPE’s Lead‑to‑Cash (L2C) program, which unifies quoting, ordering, and fulfillment across the combined HPE and Juniper networking portfolios onto a single platform. The Logistics Solutions Lead will develop and execute logistics solutions and transformation strategies that optimize HPE’s global supply‑chain operations, lead partner onboarding, design regional fulfillment models, and enable advanced logistics capabilities such as incoterms management, proof of delivery, and end‑to‑end visibility. The role works closely with business leaders, IT architects, suppliers, and partner stakeholders and has direct executive visibility.
Responsibilities
- Lead onboarding of carriers, 3PLs, freight forwarders, warehouses, and regional fulfillment partners from solution design through testing, go‑live, and hyper‑care.
- Own logistics solution design and enablement in SAP S/4HANA, including delivery processing, picking, packing, post‑goods issue, shipping output/printing, customer and carrier communication, scheduling, outbound delivery, Stock Transport Orders (STOs), shipment processing, and route determination.
- Design regional fulfillment models that meet service‑level, inventory, cost, capacity, customer‑promise, and compliance requirements.
- Define and support processes aligned with Incoterms, transportation responsibility, title/risk transfer, customs, and trade‑compliance needs.
- Lead carrier‑management activities: onboarding standards, routing guides, SLAs, performance reviews, capacity readiness, and operational escalation management.
- Translate business needs into process flows, functional specifications, integration requirements, test cases, and deployment plans.
- Enable B2B transactions using EDI, XML, APIs, IDocs, flat files, and related standards for orders, shipment status, inventory, labels, invoices, and warehouse communications.
- Partner with SAP, integration, data, and external technology teams to define mappings, interface monitoring, acknowledgments, error handling, reconciliation, and production‑support processes.
- Identify opportunities to apply agentic automation and AI‑enabled workflows to streamline onboarding, validate transaction data, triage integration failures, manage exceptions, generate documentation, and improve logistics decision‑making.
- Establish operational dashboards and controls for interface health, transaction success rates, carrier performance, delivery status, fulfillment exceptions, and root‑cause analysis.
- Lead cross‑functional testing including system integration testing, user acceptance testing, end‑to‑end partner testing, cutover readiness, and post‑launch stabilization.
- Create training materials and enable internal teams and external partners to operate new logistics processes effectively.
Education and Experience
- Bachelor’s degree in Computer Science, IT, Supply Chain Management, Logistics, Business, Information Systems, Engineering, or a related field (or equivalent professional experience).
- 8+ years of experience in SAP solutions implementations in supply chain, logistics, transportation, warehouse management, fulfillment, or logistics technology.
- 5+ years leading logistics partner onboarding, carrier or 3PL implementations, transportation integration, or comparable external‑partner enablement programs.
- Hands‑on SAP S/4HANA experience in logistics‑related functions (SD, LE, MM, EWM, TM, shipping, warehouse, or transportation processes).
- Experience delivering B2B integrations using EDI, XML, APIs, IDocs, middleware, or managed integration platforms.
- Experience implementing automation, AI, workflow automation, intelligent document processing, or agentic solutions in supply‑chain or logistics environments (strongly preferred).
- Experience with global shipping, Incoterms, trade compliance, customs processes, and regional fulfillment models (preferred).
Knowledge and Skills
- Strong knowledge of end‑to‑end logistics, including transportation, carrier management, warehouse operations, order fulfillment, inventory visibility, and regional distribution networks.
- Deep functional knowledge of SAP S/4HANA logistics modules: delivery processing, outbound delivery, picking, packing, goods issue, shipping communication, scheduling, STOs, shipment processing, and route determination.
- Understanding of carrier, warehouse, and freight‑forwarder integration requirements.
- Proficiency with B2B and integration standards (EDI, XML, APIs, IDocs, flat files), message mapping, validation, acknowledgments, monitoring, and error resolution.
- Ability to apply agentic automation concepts to automate repetitive onboarding tasks, detect and resolve transaction exceptions, and support operational decision‑making with appropriate human oversight.
- Knowledge of EDI standards such as ANSI X12 and EDIFACT for logistics‑related order, shipment, inventory, status, and invoicing transactions.
- Excellent stakeholder‑management, problem‑solving, project‑management, communication, documentation, and change‑management skills.
- Capability to manage multiple partner implementations and priorities in a fast‑paced global environment.
Benefits
- Comprehensive health and wellbeing benefits for team members and their families.
- Personal and professional development programs to help you reach career goals and expand expertise.
- Unconditional inclusion policies that celebrate individual uniqueness and support flexible work arrangements.
- Access to HPE’s inclusive workplace resources and accommodations for applicants with disabilities.
Pay
Annual Salary: USD 135,500 – 275,000 in California; USD 119,500 – 275,000 in Texas. The listed range reflects base salary; variable incentives may also be offered.
Schedule
Hybrid role with an average of two days per week working from an HPE office.