Supply Chain Engineer (Starlink)

Responsibilities

• Improve quality, cost, delivery, and capacity metrics for hardware used in Starlink products
• Collaborate with design, materials, and manufacturing engineers to gain an in-depth knowledge of piece part, assembly, metrology, and/or sub-system design intent, and assure high quality parts and services that meet all requirements
• Review and assess supplier manufacturing processes and quality systems, including new supplier onboarding and audit evaluation
• Lead resolution of supplier quality issues through root cause analysis while functioning as liaison between purchasing, engineering, production, and suppliers
• Analyze supplier quality and delivery metrics to identify trends and pinpoint systemic performance gaps and root causes to drive supplier improvement plans
• Partner with vendors to institute new processes or actions to reduce issues and supply chain risk, while improving existing quality management processes
• Demonstrate a strong sense of ownership, proactivity, technical excellence, creativity, self-direction, and courage
• Collaborate with teams, lead projects, and continuously drive improvement in the supply base
• Create improvements within SpaceX’s supply base to facilitate a more stable supply chain
• Provide technical support onsite at suppliers as appropriate to ensure part reliability and provide feedback on manufacturing methods and technologies during supplier product lifecycle
• Partner with Supply Chain Reliability Engineers to eliminate recurring non-conformances and ensure part reliability, including supplier improvement plans
• Execute supply chain non-conformance management processes, including SDR, MRB, return to vendor (RTV), supplier corrective and preventive action (CAPA), and Production Issue Ticket review
• Support containment actions associated with non-conforming product, including identification of scope, removal of impacted parts from Production locations, coordination with Supply Chain Reliability Engineers to mitigate escape risk, and actions to drive root cause analysis
• Cultivate networks across SpaceX and build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from vendor defects

BASIC QUALIFICATIONS

• Bachelor's degree in an engineering or STEM discipline
• 1+ years of professional or internship experience in a quality, manufacturing, process, or supply chain engineering role

PREFERRED SKILLS AND EXPERIENCE

• Master's degree in an engineering or STEM discipline
• 4+ years of professional or internship experience in a quality, manufacturing, process, or supply chain engineering role
• Proven track record of taking ownership of projects and influencing engineering customers to drive results
• Knowledge of statistical techniques and methods (design of experiments, Six Sigma, etc.)
• Knowledge of lean, production, and supply chain concepts
• Exceptional analytical, problem-solving, time management, and organizational skills
• Ability to act quickly in a fast-moving and high-stress environment
• Experience with sharing information and influencing others; strong written and verbal communication skills, able to liaise cross-functionally, internally and externally, and make presentations to team members and management
• Strong understanding of manufacturing processes and technical requirements
• Deep technical domain experience in one or more commodity types, such as machined, avionics, or composite parts
• Experience reading engineering drawings, including Geometric Dimension and Tolerance (GD&T)
• Experience with AS9100 or similar quality management system standard
• Knowledge of supplier quality processes (Part or Supplier Approval Processes, First Article Inspection Reports, etc.)
• Direct experience interfacing with suppliers, corrective/preventive action systems, and supplier portals
• Experience in a supplier development capacity
• Proficiency in SQL, reviewing large data sets and statistical and data analytics