Supply Chain Coordinator - Full Time - Jeff Hwy

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.

About the role

This job supports the materials management departments through customer service, issue resolution, and problem solving. Ensures supplies are efficiently received, inventoried, and delivered. Generates monthly reports, communicates with internal and external customers, and resolves errors.

Responsibilities

• Ensures all internal and external customer service levels are maintained by monitoring customer service email account and phone line.
• Generates and analyzes monthly productivity and supply chain reports to improve department efficiency and effectiveness.
• Ensures inventory and purchase orders are accurately received, issued, and returned.
• Trains new employees on receiving and central supply duties and responsibilities.
• Resolves errors with receipts, customer orders, and/or par levels.
• Works to improve supply chain processes, metrics, and customer satisfaction.
• Identifies and addresses internal and external customer needs.
• Performs other related duties as required.
• Remains knowledgeable on current federal, state, and local laws, accreditation standards, or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.

Requirements

• High school diploma or equivalent (required).
• Associates Degree (preferred).
• Work experience in an inventory management or distribution role (required).
• Work experience in a healthcare supply chain role (preferred).
• Forklift certification only required if working at Warehouse District Row location within 30 days of hire.
• Supply Chain or Inventory Management Certification(s) (preferred).

Skills

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills.
• Ability to travel throughout and between facilities and work flexible schedule (i.e., 24/7, weekend, holiday, on-call availability).

Physical and Environmental Demands

• Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
• Duties performed routinely require exposure to blood, body fluid, and tissue.
• The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.
• There may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste.