Supply and Demand Planning Analyst

Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the company provides customers with exceptional specialty foods under the Roland brand. Roland sells its products across foodservice, retail, and industrial channels as well as internationally, with foodservice as the heart of the business. The Roland brand is synonymous with quality, authenticity, and creativity, offering an unrivaled assortment of global cuisine ingredients—from French Dijon mustard to Israeli couscous to Thai fish sauce.

About the role

The Supply and Demand Planning Analyst will be a key member of the Supply and Demand Planning team within the Supply Chain/Operations department. This role is responsible for maintaining an optimized inventory position for an assigned portfolio of items across the distribution network. The analyst will oversee procurement processes, ensure target service level fill rates, and thrive in a fast-paced, cross-functional environment. The role reports to the Manager, Supply and Demand Planning.

Roland Foods operates on a hybrid working schedule, requiring in-person attendance Tuesday through Thursday, with the option to telework on Monday and Friday.

Responsibilities

• Oversee the management of relevant items and categories within supply and demand planning software.
• Ensure optimal inventory levels at each warehouse and strategically plan orders to align with future forecasts.
• Monitor and improve forecast accuracy for demand and transit times to adapt quickly to market changes.
• Manage, track, resolve, and escalate issues or opportunities for all stages of purchase and transfer orders (scheduled, confirmed, unconfirmed/unscheduled, past due, and post-delivery) to ensure timely receipt of inventory.
• Develop Excel or BI reports and presentations for teams and executives to track KPIs, including cycle stock, safety stock, demand and time uncertainties, surplus/shortfall, inventory turns, fill rate improvement, backorder reduction, and risk management.
• Support continuous improvement of departmental and individual KPIs (fill rate, surplus/shortfall inventory values, on-time shipments, etc.).
• Collaborate with sales teams to scope new business opportunities and incorporate them into demand planning.
• Work with category management to secure additional sourcing, align on product specifications, and meet other requirements.
• Manage and/or support ad-hoc projects using Excel, Tableau, SQL (e.g., purchase order inbounding prioritization, sales order fulfillment opportunities, customer spot buy requests, quality control inventory reports, intra-warehouse transfer tracking, unreturned orders).

Requirements

• 1 to 3 years of relevant experience.
• Bachelor’s degree, preferably in Supply Chain Management/Procurement or equivalent.
• Intermediate/Advanced Excel skills; proficient in MS Office applications (Word, PowerPoint, Outlook).
• Strong data analytical skills—ability to research, identify requirements, gather, clean, analyze, and interpret data, and present findings insightfully.
• Strong mathematical skills.
• Strong communication and interpersonal skills.

Skills

• Experience with MS Dynamics AX, Oracle, SAP, or similar ERP systems (preferred).
• Proficiency with database and business intelligence tools (Access/SQL and Tableau a plus).
• Experience in CPG or Food & Beverage (preferred).
• Ability to thrive in a fast-paced, flexible, team environment.
• Cross-functional relationship building.

Pay

The base salary for this role is $75,000 - $85,000, determined based on qualifications, previous experience, and transferable skills.