Supplier Support Analyst II

Why choose us?

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand. In this role, you’ll have the chance to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the opportunity to work in a fast-paced, dynamic environment that’s constantly evolving.

Responsibilities

• Onboard new vendors to the organization and communicate requirements and best practices
• Write Help Center documents and maintain supplier support details
• Ensure compliance with legal requirements pertaining to supplier documentation
• Document business procedures, instructions, and reference materials
• Evaluate supplier acquisitions and consolidations and execute related changes within multiple systems
• Support suppliers and internal clients on Partner Portal Application
• Implement new business transactions and business processes and provide problem-solving to external partners
• Independently perform root cause analysis and develop comprehensive solutions to system and procedure issues
• Provide support to business partners on procedures and requirements
• Perform analysis and provide periodic reports on progress and opportunities

Requirements

• 4-year college degree or equivalent job experience
• 2 years’ experience in retail or manufacturing industry with business processes and systems
• Strong analytical skills
• Excellent planning and organizing skills and ability to pivot focus quickly
• Ability to effectively communicate with suppliers at all levels of experience
• Solid problem-solving skills for business and technical issues, applying good judgment
• Service-oriented with a supportive approach
• Excellent oral and written communication and interpersonal skills
• Self-motivated with a high degree of initiative
• Ability to handle challenges and adapt to change

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k, and more)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth, and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

This position is located in Pleasanton, CA.