Supplier Quality Specialist (Starship Supply Chain)

Responsibilities

• Improve the issue ticket landscape as it pertains to our specific products.
• Dissect the issue ticket landscape, and identify specific actions to improve vendor performance.
• Own the non-conformances found in production, triage lots, and drive corrective actions with vendors.
• Partner with the vendors to institute new processes or actions to reduce the amount of issues and reduce supply chain risk.
• Improve our existing quality management processes while working with vendors to improve their performance.
• Manage our containment, receiving, and precision inspection non-conformances, and find a path of resolution for the non-conformances that exist.
• In parallel, identify ways to enhance and update the variables surrounding these processes, to reduce the total issue ticket landscape.
• Create improvements within SpaceX’s supply base to facilitate a more stable supply chain.
• Provide technical support onsite at suppliers as appropriate to ensure part reliability.
• Work closely with engineering, procurement, and production teams to assure high quality parts and services that meet all requirements.
• Analyze quality metrics to identify trends and pinpoint systemic root causes.
• Partner with supply chain reliability engineers to eliminate recurring non-conformances and ensure part reliability, including supplier improvement plans.
• Review and assess supplier manufacturing processes and quality systems, including new supplier onboarding and audit evaluation.
• Provide feedback as appropriate on manufacturing methods and technologies during supplier product lifecycle.
• Execute supply chain non-conformance management processes, including SDR, MRB, return to vendor (RTV), supplier corrective and preventive action (CAPA), and production issue ticket review.
• Cultivate network across SpaceX and build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from vendor defects.
• Support containment actions associated with non-conforming products, including identification of product location, coordination with supply chain reliability engineers to mitigate flight risk and actions required to drive root cause analysis.
• Assist the team in developing policies, standards, processes, and documentation as necessary to ensure continued success.

Qualifications

• High school diploma or equivalency certificate.
• Bachelor's degree in engineering or supply chain OR 2+ years of professional experience in engineering, supply chain, manufacturing, or quality field in lieu of a degree.
• Bachelor’s degree in engineering or supply chain.
• Experience with sharing information and influencing others.
• Strong written and verbal communication skills, able to liaise cross functionally, internally and externally, make presentations to team members and management.
• Strong understanding of manufacturing processes and technical requirements.
• Deep technical domain experience in one or more commodity types, such as machined, avionics, or composite parts.
• Experience reading engineering drawings, including Geometric Dimension and Tolerance (GD&T).
• Experience with AS9100 or similar quality management system standard.
• Knowledge of supplier quality processes (Part or Supplier Approval Processes, First Article Inspection Reports, etc.).
• Direct experience interfacing with suppliers, corrective/ preventive action systems, supplier portals.
• Experience in a supplier development capacity.
• Proficiency in MS Office applications.
• Proficiency with lean concepts and statistical and data analytics.

Additional Requirements

• Position may involve extended hours and weekend work when needed to meet critical deadlines.
• Must be able to travel - up to 25% work week travel.

Compensation and Benefits

• Pay Range Level 1: $85,000.00 - $100,000.00
• Pay Range Level 2: $100,000.00 - $130,000.00

Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.1157, or (iv) Asylee under 8 U.S.C.1158, or be eligible to obtain the required authorizations from the U.S. Department of State.