Jobs · Quality Assurance · Utah

Supplier Quality Engineer

Vivint · Lehi, UT · 3 wk ago
Quality AssuranceFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to extract content. The posting includes: introductory paragraph about NRG and Vivint, then "Summary In this role you will be responsible for supporting sustaining engineering work in supply chain for in production products and transitional support for new products." Then "At Vivint, this role centers on three core areas: partnering with the RQA (Return/Repair Quality Assurance) warehouse on returned-unit inspection and disposition, supporting New Product Introduction (NPI) programs, and managing supplier quality performance." Then "Your technical ability, problem solving skills, and communication skills are key to troubleshoot, diagnose and drive issue resolution and prevention with suppliers." Then "Primary Responsibilities" with bullet list (actually colon separated lines). Then "New Product Introduction (NPI) Support" with bullet list. Then "Supplier Management" with bullet list. Then "Required Skills And Education" with bullet list. Then other statements: NRG Energy is committed to a drug and alcohol-free workplace... EOE etc. Those are boilerplate to remove. We need to produce sections: About the role (maybe summary), Responsibilities, Requirements (maybe Required Skills And Education), Qualifications (maybe degree etc), Skills (maybe list of skills), Benefits (none), Pay (none), Schedule (none). We should only include sections with real content. We have content for About the role: summary paragraph(s). Could combine the introductory paragraphs about NRG/Vivint and the summary. That is substantive. Responsibilities: we have Primary Responsibilities (RQA activities, NPI Support, Supplier Management). Those are responsibilities. Requirements: maybe "Required Skills And Education" includes degree, experience, etc. Could be Requirements. Qualifications: maybe we could separate degree and experience? But we can combine. Skills: list of skills like negotiation, communication, collaboration, etc. We need to avoid filler like "commensurate with experience". Not present. We must not include Pay/Benefits/Schedule sections because not stated. We must not include boilerplate like drug testing, EOE, AI statement. We must use

for each section heading, then content: either

for prose,

  • for lists. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the details as given, but we can format. We must not repeat job title. Let's extract content. About the role: Could be: "Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. In this role you will be responsible for supporting sustaining engineering work in supply chain for in production products and transitional support for new products. At Vivint, this role centers on three core areas: partnering with the RQA (Return/Repair Quality Assurance) warehouse on returned-unit inspection and disposition, supporting New Product Introduction (NPI) programs, and managing supplier quality performance. Your technical ability, problem solving skills, and communication skills are key to troubleshoot, diagnose and drive issue resolution and prevention with suppliers." That seems fine. Responsibilities: We have three sub-sections: RQA Warehouse Activities, New Product Introduction (NPI) Support, Supplier Management. Each has bullet points (actually sentences separated by periods). We need to convert each bullet into
  • . The original text uses colon and then sentences separated by periods. We'll split each sentence after colon? Better to treat each line starting with a capital letter after colon as a bullet. Let's extract: RQA (Return/Repair Quality Assurance) Warehouse Activities: - Partner with the RQA warehouse team to inspect, test, and disposition returned (RMA'd) field units, confirming whether failures are supplier-attributable. - Review return and defect rate data by SKU and supplier to identify trends, prioritize investigations, and open supplier corrective actions. - Define and maintain inspection criteria, sampling plans, and failure-coding standards used by the RQA warehouse team so returned-unit data is consistent and actionable. - Coordinate the flow of confirmed-defective units and failure evidence between the RQA warehouse, engineering, and suppliers to support 8D root cause investigations and warranty/supplier recovery. - Monitor RQA warehouse throughput and backlog, partnering with warehouse operations to resolve bottlenecks that delay defect turnaround and corrective action timelines. - Facilitate communication of customer concerns, issues, and trends to all functions including suppliers. New Product Introduction (NPI) Support: - Represent Supplier Quality on NPI programs, ensuring supplier readiness, part qualification, and PPAP approval prior to launch and mass production. - Partner with product engineering and sourcing during NPI phases to flag supplier quality risks early and drive design-for-manufacturability improvements. - Lead or support first article inspections, pilot builds, and early field failure analysis for new products, feeding lessons learned back into supplier control plans. - Establish quality gates and exit criteria that suppliers must meet at each NPI milestone before a product transitions to sustaining production. Supplier Management: - Own supplier quality performance for an assigned supplier base, including scorecards and SKU-level defect rate trending. - Conduct supplier audits of quality systems, processes, and corrective action effectiveness, driving suppliers toward measurable and sustained improvement. - Drive supplier root cause analysis and corrective actions (8D) and validate results ensuring proper closed-loop corrective action process. - Manage sub-tier supplier quality requirements and flow-down of specifications to maintain visibility into multi-tier supply chain risk. - Lead supplier business reviews (SBRs), presenting defect trends, RQA warehouse findings, and NPI performance to align suppliers on improvement priorities. - Serve as the primary quality point of contact for assigned suppliers, negotiating corrective action timelines and escalating unresolved quality issues. - Support product engineering by ensuring supplier parts meet engineering requirements. We'll put these under a single Responsibilities section with maybe subheadings? But spec says use

    for section headings only. Could we have nested headings? Probably not; we just need to output sections. Could we include subheadings as

    ? Not allowed; only

    for section headings. So we should keep Responsibilities as one section with a list that includes all items. Could we group them? Might be okay to just list all responsibilities as
  • items. Thus Responsibilities section:

    Responsibilities

    • ... all items ...
    Now Requirements: The "Required Skills And Education" includes: - Bachelor of Science degree in engineering or equivalent experience. - 2+ years of demonstrated successes improving quality in high-volume electronic manufacturing environments. - Knowledge of quality management systems (ISO) and ISO Auditor training/certification is preferred. - Experience with test and measurement tools. - Has a flexible approach to change, can work effectively in a variety of situations, constantly seeks improvement and is forward looking. - Ability to travel both domestically and overseas. - Demonstrate passion to succeed, inspire and motivate the team. - Strong negotiation skills as well as ability to facilitate informed and timely decisions and mediating tradeoffs with various groups to deliver a product on time and ready for market. - Deliver clear, concise professional verbal and written communication that is appropriate to the situation and audience. Including commitment to transparency, and stakeholder-based communication. - Exceptional collaboration, listening, written and verbal communication skills, including an ability to clearly communicate with both business and technical audiences. - Encourage participation & decision-making by all team members and effectively manage group dynamics. We could split into Requirements (education/experience) and Skills (soft skills). But spec says we can have sections: Requirements, Qualifications, Skills. We need to decide what goes where. We have degree and experience as qualifications. Could treat "Required Skills And Education" as Requirements (or Qualifications). Then we could extract skills like negotiation, communication, collaboration, etc. But many of those are also in that list. Better to follow typical pattern: Requirements: education and experience. Qualifications: maybe certifications (ISO Auditor). Skills: soft skills like negotiation, communication, collaboration, etc. But we must not invent sections if content is thin. We have content for each. Let's parse: Education/Experience: - Bachelor of Science degree in engineering or equivalent experience. - 2+ years of demonstrated successes improving quality in high-volume electronic manufacturing environments. - Ability to travel both domestically and overseas. Knowledge/certifications: - Knowledge of quality management systems (ISO) and ISO Auditor training/certification is preferred. - Experience with test and measurement tools. Skills/attributes: - Has a flexible approach to change, can work effectively in a variety of situations, constantly seeks improvement and is forward looking. - Demonstrate passion to succeed, inspire and motivate the team. - Strong negotiation skills as well as ability to facilitate informed and timely decisions and mediating tradeoffs with various groups to deliver a product on time and ready for market. - Deliver clear, concise professional verbal and written communication that is appropriate to the situation and audience. Including commitment to transparency, and stakeholder-based communication. - Exceptional collaboration, listening, written and verbal communication skills, including an ability to clearly communicate with both business and technical audiences. - Encourage participation & decision-making by all team members and effectively manage group dynamics. We could make Requirements: education/experience + knowledge/certifications? But spec says we can have Requirements, Qualifications, Skills. Let's assign: Requirements: education and experience (Bachelor degree, 2+ years, ability to travel). Qualifications: knowledge of QMS (ISO) and ISO Auditor training/certification preferred, experience with test and measurement tools. Skills: flexible approach, passion to succeed, negotiation skills, communication skills, collaboration, etc. We must not create sections with filler like "not specified". All have content. Now we need to output HTML fragment. We'll have:

    About the role

    ...

    Responsibilities

    • ... each responsibility ...

    Requirements

    • Bachelor of Science degree in engineering or equivalent experience.
    • 2+ years of demonstrated successes improving quality in high-volume electronic manufacturing environments.
    • Ability to travel both domestically and overseas.

    Qualifications

    • Knowledge of quality management systems (ISO) and ISO Auditor training/certification is preferred.
    • Experience with test and measurement tools.

    Skills

    • Has a flexible approach to change, can work effectively in a variety of situations, constantly seeks improvement and is forward looking.
    • Demonstrate passion to succeed, inspire and motivate the team.
    • Strong negotiation skills as well as ability to facilitate informed and timely decisions and mediating tradeoffs with various groups to deliver a product on time and ready for market.
    • Deliver clear, concise professional verbal and written communication that is appropriate to the situation and audience, including commitment to transparency and stakeholder-based communication.
    • Exceptional collaboration, listening, written and verbal communication skills, including an ability to clearly communicate with both business and technical audiences.
    • Encourage participation & decision-making by all team members and effectively manage group dynamics.
    We must ensure we didn't miss any substantive info: The initial summary about NRG/Vivint and role summary is included in About the role. We removed boilerplate: drug testing, EOE, AI statement, etc. Check for any leftover: "Level, Title and/or Salary may be adjusted based on the applicant's experience or skills." That's about Pay but it's vague; we should not

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