Supplier Quality Engineer

About Us

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls, and automated shading solutions from the most influential designers in the world. We offer a market-leading range of premium products across categories, styles, and price points, committed to beautiful design and a world-class customer experience. This role partners closely with Quality, Engineering, Operations, Sourcing, Purchasing, New Product Development (NPD), and suppliers to drive quality performance across new and existing products.

Responsibilities

• Utilize a production part approval/acceptance process and develop criteria and documentation, including supplier inspection procedures and VCC incoming quality validation procedures.
• Maintain appropriate quality performance metrics (quality and process compliance reports) and drive resolution of issues, including CAPA.
• Implement and manage a rejected product process at supplier facilities.
• Work directly with suppliers to significantly improve overall part quality.
• Drive improvements to the supplier’s quality system, manage root cause analysis, and corrective action processes.
• Initiate projects to reduce incoming inspections and enable dock-to-stock of incoming material.
• Support new product launches to ensure suppliers are capable of delivering to required quality standards.
• Work with the quality engineer to communicate requirements from NPD, such as FAI, capability studies, and PPAP.
• Create programs on measurement systems to aid inspection of NPD and production parts.
• Perform new supplier audits.
• Analyze defective product to communicate failure modes and root causes clearly to suppliers.
• Collaborate effectively in a team environment to accomplish organizational goals and resolve problems.
• Demonstrate commitment, dependability, punctuality, and adherence to schedules while being present in the workplace.

Requirements

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related field.
• 2+ years of experience in a quality role, preferably in supplier quality within a manufacturing environment.
• Experience with supplier corrective actions (CARs), root cause analysis, and continuous improvement methodologies.
• Knowledge of quality tools such as 8D, 5 Why, FMEA, SPC, and Six Sigma/DMAIC.
• Experience supporting supplier audits, PPAP, and New Product Introduction (NPI) activities preferred.
• Ability to read and interpret engineering drawings, specifications, and Bills of Material (BOMs).
• Proficiency with measurement and inspection equipment; Keyence XM experience preferred.
• Strong analytical, problem-solving, organizational, and communication skills.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
• Equivalent combinations of education and experience will be considered.

Benefits

• Work-Life Balance: Monday – Friday, 7:00 AM – 4:00 PM; 10% international travel requirement.
• Training & Development: Comprehensive and structured training program, complemented by ongoing education and career advancement opportunities.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, plus 2 floating holidays.
• Health Benefits: Majority of medical, vision, and dental coverage paid by Visual Comfort, available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

Pay

Compensation Range: $66,000 - $70,000. Compensation is based on individual factors, including skill set, relevant experience, and work location.