Supplier Quality Engineer

Responsibilities

• Regularly engage with manufacturing plants and distribution facilities to resolve supply disruptions.
• Utilize plant quality data to monitor disruptions, drive root cause, and corrective action issues (8D process).
• Manage and improve quality for electrical and mechanical commodities: molded plastics, engines, hydraulics, castings, and metal fabrication.
• Conduct new supplier assessments to provide input on sourcing decisions, evaluating capabilities in quality management systems, capacity, and technology.
• Perform supplier visits to conduct metrics and corrective action reviews, assess processes and capabilities, and strengthen supplier relationships.
• Train suppliers and hold them accountable to Tennant's supplier manual and expectations.
• Provide data-driven recommendations to the supply chain organization regarding supplier performance (grow, hold steady, retract, or re-source).
• Partner with Tennant engineering to assist with problematic designs and influence new designs.
• Pareto plant disruptions, PPM, and warranty data to drive continuous improvement projects (A3) for chronic issues (PDCA).
• Lead open issues meetings (both internal and external) to resolve quality concerns on electrical components.
• Evaluate material and process changes with the supply base to mitigate risk to Tennant (deviation/engineering changes).

Requirements

• Bachelor’s Degree in an engineering discipline (Mechanical, Industrial, or Quality Engineering preferred).
• 3 years’ minimum experience in supply and/or quality within an engineering or manufacturing environment.
• Proficiency in MS Office, SAP, or related ERP systems.
• Ability to read and interpret engineering drawings, requirements, and specifications.
• Experience working with one or more of the following commodities: molded plastics, engines, hydraulics, castings, or metal fabrication.

Skills

• Results-oriented with a positive attitude.
• Demonstrated ability to collaborate and support other functional areas including finance, legal, R&D, and operations.
• Strong oral and written communication skills across many functions and levels of the organization.
• Willingness to be flexible and adjust to a changing work environment.
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
• Demonstrated emotional intelligence and ability to coach and be coached.
• Characterized by integrity and high professional standards.
• Ability to problem-solve and concentrate on tasks in a high-pressure, deadline-oriented environment.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Consistent attendance either onsite or remotely as needed by the business.
• Ability to take direction, accept supervision, and work independently.
• Strong organizational skills, detail-oriented, and ability to prioritize work accurately.
• Good judgment in varied situations, understanding when urgency is required.