Supplier Quality Development Leader - Configured Systems

About the role

The Supplier Quality Development Leader - Configured Systems (SQDL) will ensure a strong and efficient interface between Supplier Quality and Strategic Sourcing, Engineering and Quality Value Streams functions to ensure adequate and reliable development and qualification of processes and products at suppliers.

This global role will contribute to the strategy of Strategic Sourcing by ensuring that quality risks, qualification gaps and resources are known and discussed as early as possible, allowing the business to make data driven, risk aware decisions.

This role will report to the Global Configured Systems SQ Leader, supporting him/her in developing and implementing a single global strategic plan to address top systemic supplier issues in the MSD/BOP commodity and execute this strategy in partnership with internal and external customers.

Responsibilities

• Identify, deploy, and communicate the network of SQ contact points for each Configured Systems sub-commodity.
• Set up data-driven operating rhythm to review, challenge, and support qualification needs, gaps, roadblocks, and planning.
• Actively participate in Strategic Sourcing commodity reviews.
• Ensure Quality risks, qualification needs, budget constraints & expertise gaps are known and addressed for new product qualifications and/or new suppliers’ introduction.
• Align with Engineering Leaders in identifying and leading supplier development programs to continuously improve supplier performance and improve supplier base.
• Work closely with Strategic Sourcing Global Commodity Leaders to identify and assess new supplier opportunities.
• Support Quality Value Streams initiatives and proactively identify and execute process simplification ideas to improve quality and efficiency.
• Support Global Configured Systems SQ Leader to develop and drive qualification standard (to include improved NPI performance) to improve supplier performance, leveraging the development of a supplier read across program within supply base.
• Support Global Configured Systems SQ Leader and Regional SQ Managers in planning of a proactive global audit program to reduce & eliminate product and process risk & customer and factory escapes.
• Support Global Configured Systems SQ Leader and Regional SQ Managers to develop the team capability: manage team expertise pool, identify gaps, define training programs.
• Train and deploy SQE resources to execute SDR and NCR resolution, coach critical RCAs/RCIs, support qualification and other SQ development activities.
• Ensure that the residual risks after First Part Qualifications are completed are mitigated by Supplier Quality Engineers in the project execution phase by setting up the adequate manufacturing surveillance level.
• Drive activities to create the second-level work instructions and guidelines facilitating the implementation of global product qualification process.
• Ensure that for all key processes and products Standard Product Qualification Requirements are defined and effectively deployed.
• Establish and maintain the Product Qualification trackers and organize the regular status review and reports to the leadership.
• Audit product qualification records in the Supplier Management tool and escalate if they are not properly maintained and compliant to the sourcing processes.
• Ensure best practices and lessons learned are captured and shared across different commodities, regions, and suppliers.
• Help the team identified correct Engineering contact points and ensure resources are pulled in as needed to support qualification and development activities.
• Coach critical Root Cause Analysis when issues arise, drive preventative actions that ensure issues do not reoccur.

Requirements

• Minimum bachelor’s degree in Manufacturing, Design or Quality Engineering from an accredited university or college.
• Work experience in quality, operations/supply chain or project management.
• Must be able to travel 25%.
• Fluent in English language.

Desired Characteristics

• Experience in HRSG, MSD and/or BoP product scope or similar, with proficiency to understand technical drawings, specifications, and standards.
• Experience working within complex, multi-site, multi-region organizations.
• Strong organizational, interpersonal and facilitation skills.
• Strong coaching, mentoring, and influencing skills.
• Excellent written and verbal communication skills to effectively communicate across all organizational levels, departments, and functions.
• Highly developed safety, compliance, quality, and lean mindset.
• Humble, open, collaborative, and continuously learning.
• Proficient with Lean Six Sigma DMAIC, 8D, or other Problem Solving and Root Cause Analysis techniques.
• Experience interfacing with customers and senior leaders.
• Willingness to travel to supplier and customer sites when such need arises.