Supplier Performance Agent

What You'll Do

• Lead onsite visits at key supplier locations to assess performance challenges and implement improvement strategies focused on purchase order alignment, operational processes, and quality systems.
• Expedite critical parts and remove supply chain roadblocks to ensure zero disruption to production operations.
• Partner with suppliers to establish recovery plans, maintain balanced production schedules, and provide daily follow-up on progress.
• Collaborate with Procurement, Quality, Operations, and other cross-functional teams to define supplier intervention strategies and ensure successful execution.
• Identify supplier improvement opportunities and proactively manage risk mitigation initiatives.
• Drive supplier performance improvement plans while coordinating action items with both internal and external partners.
• Develop supplier improvement plans centered on quality, delivery performance, manufacturing capacity, and process capability.
• Conduct comprehensive onsite supplier capacity and capability assessments and develop actionable plans to close performance gaps.
• Provide timely updates and performance reports to key stakeholders while ensuring appropriate communication and escalation when needed.
• Build strong working relationships with suppliers to support long-term operational success.
• Coordinate business travel, expense reporting, financial reviews, and administrative activities related to supplier support.

Required Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or equivalent professional experience.
• Minimum 10 years of experience in manufacturing, operations, supplier performance, supply chain, or a related field.
• Strong manufacturing and production knowledge with experience supporting supplier operations.
• Experience working with supplier networks and sub-tier suppliers.
• Ability to work independently and effectively engage new suppliers with minimal direction.
• Proven experience leading cross-functional projects involving multiple business units.
• Expert-level proficiency in Microsoft Excel, PowerPoint, and Word.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, planning, problem-solving, and decision-making abilities.
• Outstanding communication and relationship-building skills.
• Customer-focused mindset with a high level of professionalism and integrity.
• Fluent in English (written and spoken).
• Willingness and ability to travel extensively (up to 70%).

Preferred Qualifications

• Knowledge of operational and financial management principles.
• Understanding of supplier business relationships and aerospace manufacturing environments.
• Experience with supplier performance systems and business applications, including BA systems.
• Aerospace industry experience is highly desirable.