Supplier Development Engineer

Your Mission

On The Engineering Team At TouchTunes, your work matters! We are embarking on a new era in our dartboard product line by adding to the engineering team based in our brand-new facility in Loves Park, Illinois. The Supplier Development Engineer role is the technical bridge between Supply Chain, Quality, Manufacturing Engineering, and suppliers for the assembly of our soft-tip dart boards. The role will provide a strong technical and quality depth around supplier selection, supplier development, cost reduction, and production readiness. This person will partner with internal Supply Chain and Operations team and outside suppliers, to improve supplier performance, support sourcing decisions, reduce risk and drive corrective action when supplier issues impact production. This is a highly collaborative role will sit at the intersection of sourcing, supplier quality, and manufacturing ability to ensure successful execution across the supply chain.

About the role

The Supplier Development Engineer role is responsible for leading technical supplier evaluation and selection, and supporting sourcing decisions for mechanical, electrical, fabricated, and outsourced components and services. They will assess supplier capability, capacity, process maturity, and manufacturing risk to approve readiness for supplier award, transition, and dual-source implementation. They will drive supplier development plans focused on improving capability, quality, delivery, cost, and long-term scalability. They will own supplier readiness for production, including PPAP/APQP-style activities, first article validation, process qualification, and launch readiness. They will own technical execution of supplier-side changes, ensuring engineering changes, part transitions, and process updates are correctly implemented, controlled, and validated without introducing production risk. They will engage directly with suppliers to resolve capability and process gaps, supporting root cause analysis, process improvements, and sustained resolution of technical issues.

Responsibilities

• Partner with internal Supply Chain and Operations team and outside suppliers to improve supplier performance, support sourcing decisions, reduce risk and drive corrective action when supplier issues impact production.
• Lead technical supplier evaluation and selection, and support sourcing decisions for mechanical, electrical, fabricated, and outsourced components and services.
• Assess supplier capability, capacity, process maturity, and manufacturing risk to approve readiness for supplier award, transition, and dual-source implementation.
• Drive supplier development plans focused on improving capability, quality, delivery, cost, and long-term scalability.
• Own supplier readiness for production, including PPAP/APQP-style activities, first article validation, process qualification, and launch readiness.
• Own technical execution of supplier-side changes, ensuring engineering changes, part transitions, and process updates are correctly implemented, controlled, and validated without introducing production risk.
• Engage directly with suppliers to resolve capability and process gaps, supporting root cause analysis, process improvements, and sustained resolution of technical issues.

Requirements

• Bachelor’s degree in Engineering, Manufacturing, Supply Chain Engineering, or a related technical field
• 3–6 years of relevant experience in supplier development, supplier quality, sourcing engineering, manufacturing engineering, or a similar cross-functional role
• Experience working with suppliers on machined parts, fabricated assemblies, electromechanical products, or contract manufacturing
• Working knowledge of drawings, specifications, tolerances, process controls, and manufacturing methods
• Strong working knowledge of quality and industrialization tools such as: 8D / CAPA, FMEA, control plans, first article / validation methods, process capability concepts

Qualifications

• Must be authorized to work in the United States

Skills

• Technical expertise in supplier development, quality assurance, and manufacturing processes
• Strong problem-solving and analytical skills
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team

Benefits

• Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance
• Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy
• Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship
• Accessibility: An inclusive workplace designed to accommodate people with disabilities

Pay

Competitive salary commensurate with experience

Schedule

Full-time, Monday through Friday

Company Overview

TouchTunes is the world’s largest in-venue interactive music and entertainment platform, and we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do, but we’re also so much more. Today, our offering goes beyond music: BullShooter soft-tip electronic dartboards are now part of the TouchTunes experience, expanding our footprint in social, in-venue entertainment. We’ve also recently launched a reimagined mobile app, bringing an even more seamless and engaging experience to our users. We’re innovators, strategic thinkers, people making the future possible today, and what a great time to join our team.

Work Requirements

• Must be authorized to work in the United States

Equal Employment Opportunity

TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.