Supplier Account Manager

About the role

Our Company Unybrands was founded in 2020 by a group of partners who shared a common vision to create the leading next-generation e-commerce platform and scale it quickly. The company operates globally, with our headquarters located in Miami and additional teams based in Berlin, London, New York, and Seattle. Unybrands acquires e-commerce businesses that operate on and off Amazon as the company reaches their maximum scale without further external resources. unybrands integrates the acquired e-commerce businesses into a shared set of resources, optimizes the business operations and economics, and expands to new product lines and geographies. With us, e-commerce businesses reach new heights with expert operators and infrastructure.

Role Overview The Supplier Account Manager is a key role within our procurement team, responsible for strategically managing suppliers and product categories to drive competitiveness, mitigate risks, and enhance overall supply chain performance. This role involves building strong supplier relationships, conducting competitive bidding activities, and strategically sourcing new suppliers to challenge and improve existing terms. This is the senior commercial owner of the Americas supply base. Alongside owning supplier relationships and category strategies for a portfolio of unybrands brands, you will be expected to take ownership of the wider strategic procurement agenda for the region - helping to shape how sourcing and procurement activity is organised, supported and resourced as the function develops, and overseeing supporting resource and cross-functional teams involved in delivering it. The ideal candidate will have a strong understanding of procurement strategies, supplier management for e-commerce companies, and a proactive approach to negotiation and risk management.

Responsibilities

Supplier Relationship Management

• Build and maintain strong relationships with suppliers, understanding their business dynamics and production cycles.
• Negotiate and improve key commercial terms, ensuring alignment with company goals for cost, quality, and delivery.
• Take an analytical and data-driven approach, leveraging should-cost analysis and commodity price insights to guide negotiations and supplier selection.
• Drive supplier performance through regular business reviews, audits, and structured feedback.
• Monitor the "heartbeat" of suppliers, proactively identifying risks, capacity issues, and opportunities for improvement.
• Track, analyze, and report on supplier and category performance using KPIs and benchmarks.
• Provide actionable insights and recommendations to senior management.
• Maintain accurate procurement records and documentation.

Strategic Category Management