Supplemental Instruction Program Assistant

Part-time position (29 hours per week) at Germanna Community College, located in Orange, VA. Telework options are subject to change based on business needs.

About the role

Germanna Community College is seeking a Part-time Supplemental Instruction (SI) Program Assistant in the Academic Center for Excellence at the Locust Grove Campus. The SI Program Assistant is responsible for arranging academic support for Germanna students, including greeting students in person, over the telephone, or via Zoom to determine their needs and arranging tutoring appointments, providing supplementary academic resources, or directing students to ACE’s online or on-campus math and writing centers, as well as Brainfuse. The incumbent will also provide coverage for the ACE Online Zoom room.

The SI Program Assistant will create and maintain office files, register nursing students for workshops, and assist students with general academic concerns. They will serve as a liaison with the Nursing Department to ensure academic remediation is arranged for nursing students.

The primary work responsibility is to support the Supervisor of the Supplemental Instruction (SI) program through the creation and maintenance of spreadsheets, files, and databases necessary for retrieving statistical data and generating reports. At the end of each semester, the SI Program Assistant will collect grade data from courses supported with SI and analyze the results, as well as distribute end-of-semester surveys to students and faculty for the Supervisor to analyze.

The SI Program Assistant will promote the SI program to students and faculty, provide SI Leaders with beginning-of-semester surveys to determine session times, schedule on-campus meeting rooms, conduct observations of SI Discussions, and provide feedback for SI Leaders. They will meet with SI Leaders regularly to help plan sessions, assist the SI Supervisor in training and professional development, and provide academic or technical resources as needed.

The incumbent will create and maintain attendance tracking sheets for 25 or more class sections each semester with embedded SI Leaders, disseminate ACE promotional materials, arrange class visits to the Locust Grove ACE office, assist with Welcome Day and other college events, and help organize the annual ACE Training Retreat.

This is a 1450-hour part-time position. May be required to perform other duties as assigned, including assisting in the event of an emergency declaration by the Governor.

Responsibilities

• Greet students in person, over the telephone, or via Zoom to determine their academic support needs and arrange tutoring appointments, provide resources, or direct them to ACE’s math and writing centers or Brainfuse.
• Provide coverage for the ACE Online Zoom room.
• Create and maintain office files, including registering nursing students for workshops and assisting with general academic concerns.
• Serve as a liaison with the Nursing Department to arrange academic remediation for nursing students.
• Support the Supervisor of the SI program by creating and maintaining spreadsheets, files, and databases for statistical data and report generation.
• Collect and analyze grade data from SI-supported courses at the end of each semester.
• Distribute end-of-semester surveys to students and faculty for the Supervisor to analyze.
• Promote the SI program to students and faculty.
• Provide SI Leaders with beginning-of-semester surveys to determine session times, analyze results, and schedule on-campus meeting rooms.
• Conduct observations of SI Discussions and provide feedback to SI Leaders.
• Meet regularly with SI Leaders to help plan discussion sessions and assist the SI Supervisor in training and professional development.
• Provide SI Leaders with academic or technical resources as needed.
• Create and maintain attendance tracking sheets for 25 or more class sections each semester.
• Disseminate ACE promotional materials and arrange class visits to the Locust Grove ACE office.
• Assist with Welcome Day and other Germanna Community College events.
• Help organize the annual ACE Training Retreat.
• Perform other duties as assigned, including assisting in emergencies.

Requirements

• Excellent oral and written communication skills.
• Excellent organizational and judgment skills.
• Knowledge of Germanna Community College academic and other student support services.
• Comprehensive knowledge of Microsoft Word, Excel, and Publisher Programs.
• Familiarity with Google Apps, Canvas, Zoom, and/or similar educational technology.
• General understanding of courses taught at Germanna.
• Patience and a strong service orientation.
• Ability to perform multiple tasks simultaneously in a fast-paced work environment.
• Ability to work independently.
• Good analytical skills.
• Travel between campuses may be required.

Preferred Qualifications

• Experience working in an academic support environment.
• Proficiency with Excel.

Pay

$21.34–$23.71 per hour. State benefits do not apply.

Schedule

Monday – Thursday, 8:00 AM – 4:30 PM (29 hours per week).