Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator)

Summary This Supervisory Social Worker (Outpatient Subspecialty) Social Work Navigator is at the VA Boston Healthcare Systems located at the Jamaica Plain location. This position is a full-time 40 hours per week. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA PolicyEducationHave a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accreditedA doctoral degree in social work may not be substituted for the master's degree in social workVerification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social workLicensurePersons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree levelCurrent state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/Physical RequirementsSee VA Directive and Handbook 5019 - Employee Occupational Health ServicesEnglish Language ProficiencyCandidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C.7403(f)May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)Grade Determinations: GS-12 Experience and EducationOne year of experience equivalent to the GS-11 grade levelExperience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competencyCandidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experienceLicensure/CertificationIndividuals assigned as social worker must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensureDemonstrated Knowledge - Skills - and AbilitiesIn addition to the experience above - the candidate must demonstrate all of the following KSAs: Ability to independently organize work - set priorities - and meet multiple deadlinesKnowledge of supervisory duties which includes clinical supervision - consultation - negotiation with other departments and quality improvementAbility to ensure provision of clinical social work servicesAbility to provide staff training and developmentSkill in interpersonal relationships in dealing with employees - team leaders - and managersPreferred Experience:Expertise in care planning - case management - and navigating complex medical and psychosocial systems for diverse patient populationsProven ability to supervise - mentor - and evaluate social work staff - including those pursuing independent licensureExperience with performance management and corrective actionsExperience in developing - implementing - and evaluating social work programs - including continuous quality improvement and outcome measurementAbility to collect - analyze - and report program performance datatrack trendsand use technology to improve program functioningExperience conducting targeted outreach across complex healthcare systems to assess clinic capacity - build referral pathways - and increase patient access to specialty or surgical services - ideally within VA or similar integrated care environmentsReferences: VA HANDBOOK 5005/120 PART II APPENDIX G39 The full performance level of this vacancy is a GS-12The actual grade at which an applicant may be selected for this vacancy is GS-12Physical Requirements: Able to sit at a desk working at a computer - engage in light to moderate physical activity including sitting - walking - bending - and carrying suppliesApplicants must be able to perform primarily light and sedentary duties with occasionally moderate physical demands - exercise patience - and control emotions - with reasonable accommodation if necessary - without endangering the health and safety of the applicant or others. Duties The purpose of this position is to serve as a Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator) at the VA Boston Healthcare Systems - Jamaica Plain LocationIn the Supervisory role - the incumbent ensures high-quality - coordinated psychosocial and care navigation services for Veterans with complex specialty care needs - providing direct clinical and administrative supervision for up to five (5) GS 9 - GS 12 Social WorkerIn the Social Work Navigator role - the incumbent provides a complex array of services - both clinical and administrative - for non-VA Boston Veteran's receiving specialty surgical care at VA BostonDuties include - but are not limited to: Provides clinical and administrative supervision to Social Work staff - including support for independent licensure and performance managementOversees staffing and workload distribution - setting priorities and monitoring service delivery and documentation qualityCollaborates with interdisciplinary teams across multiple services to resolve complex psychosocial issues and support integrated carePrepares reports - supports program evaluation - and contributes to continuous quality improvement effortsCoordinates staff training needs - organizes onboarding - and provides consultation on population-specific needsMonitors Social Work services within assigned clinics - including consults - care coordination - productivity - and performance measuresConducts targeted outreach throughout the VISN to assess needs and clinic capacity and strengthen Veteran access to specialty and surgical careProvides individualized care planning and case management throughout the peri-procedural continuum to ensure all psychosocial and practical needs are metDevelops and supports data-driven quality improvement processes to evaluate program effectivenessIdentifies gaps in services and works with teams to develop solutions that best meet Veterans' needsWork Schedule: Monday-Friday - 8:00 a.m- 4:30 p.mTelework: Ad-Hoc onlyCompressed/Flexible: Not AvailableVirtual: This is not a virtual positionPay: Competitive salary and regular salary increasesWhen setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year)Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a childChild Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Functional Statement #: 523-F05819 Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not AuthorizedFinancial Disclosure Report: Not requiredEDRP: Not AuthorizedBrochure: Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf Notifications: This position is in the Excepted ServiceThis position is not a Bargaining Unit positionThis position is covered by a special rateCurrent and former Federal employees must submit copies of their most recent SF-50 - (Notice of Personnel Action)The SF-50 must identify the position title - series - grade - step - tenure and type of service (Competitive or Excepted)In some cases - more than one SF-50 may be required to show a higher grade previously heldDue to a critical staffing shortage - 38 U.S.C.7412 waives the requirement to apply Veterans' preference for this job announcementNarrative responses to the knowledge - skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.