SUPERVISORY SALES ASSOCIATE, FULL-TIME/DITTY BAG

Duties And Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive, and respectful relationships.
• Take accountability for your own actions and outcomes.
• Maintain store appearance.
• Sales:
• Cross-selling products and knowing layout of the store.
• Make suggestions to customers on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Leverage company tools and technology to confidently provide the customer with product knowledge, specs.
• Using a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to the customer.
• Completing various forms of paperwork, reports, and reconciliation.
• Inventory:
• Be the keeper of merchandise.
• Complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories.
• Responsible for the security of cash, fixed assets, and merchandise inventory.
• Provide direction on assignments, including prioritizing projects, tasks, managing merchandise and inventory.

Qualifications

• Product Knowledge: Moderate level of knowledge of products/merchandise.
• Experience: 1-2 years of Retail or relevant work experience required, 1 year of lead or supervisory experience preferred.
• Communication Skills: Strong interpersonal and communication skills.
• Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
• Reasoning Ability: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Physical Demands: Constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.