Supervisory - Rehabilitation Counselor

About the role

This position is served as the Supervisory Rehabilitation Counselor for the Compensated Work Therapy/Transitional Residence (CWT/TR) Program, which provides education and resources for Veterans in the programs. The position oversees service delivery and coordination of care activities for Veterans receiving CWT/TR services through the Homeless Program, Social Work Service department at the VA Health Care System.

Responsibilities

• Provide the full range of supervisory duties which would include responsibility for assignment of work to be performed;
• Performance evaluations; selection of staff, training of staff, and recommendation of awards, advancements, and when appropriate, disciplinary action.
• Career development and supervision of professional staff at the SE/Mentor Trainer and Rehabilitation Coordinator level and below as well as other equivalent clinical staff.
• Lead, coordinate and manage all aspects of a clinical rehabilitation service delivery system within an organization.
• Supervise daily operations to include coordinating interdisciplinary staffing, treatment services, work assignments, budget, staff schedules, safety in the community, training requirements and conducts meetings.
• Determine which programs/projects should be initiated, expanded, revised or replaced through systematic analyses, program evaluations and accountability measures.
• Develop and revise comprehensive policies, risk management and strategic plans based on feedback from stakeholders, accrediting bodies and program evaluation data.
• Allocate program resources to improve quality and delivery of care provided to Veterans while considering staff talents and achieving program mission.
• Establish staff performance expectations and conduct staff performance reviews.
• Effect disciplinary measures as appropriate based on the authority delegated to this area.
• Write position descriptions and/or functional statements and recommend or select for positions, career ladder promotions, within-grade increases, status changes, awards, staff travel and overtime.
• Maintain effective labor/management relationships and manage personnel in accordance with applicable laws, policies, directives and labor/management agreements. Resolve formal and informal complaints and grievances.
• Project budget based on historical and anticipated workload taking into consideration the production capability of the unit to make justified requests or proposals.
• Oversee the maintenance of billings, payroll, pay records, specific to the cwnTR program and the accuracy of all financial reports connected with the program which are submitted to VACO.
• Maintain oversight of the administrative and programmatic resource allocations (e.g., budgets, purchasing, labor mapping) within the VHA Rehabilitation Programs, including oversight for Memorandum of Agreements (MOA) related to CWT\TR.
• Maintain accounting controls, functions as an approving official for purchase cards and fund control points.

Requirements

Completion of one year of professional experience equivalent to the next lower grade level directly related to the position being filled. Demonstrated Knowledge, Skills and Abilities (KSA): Skilled in program management/administration of a wide range of rehabilitation programs, including such areas as clinical specialties, finance, accountability, oversight of work performed by program staff, consultation, negotiation and monitoring to successfully operate and enhance all programs. Ability to provide individual and group training, orientation, consultation and guidance within clinical specialization of rehabilitation counseling practice to develop, improve and maintain programming. Ability to monitor program outcomes using a data driven quality assurance process to make decisions associated with program management and the development of productivity standards appropriate to the service provided. Ability to translate leadership goals and objectives into well-coordinated and controlled work processes for effective program operations. Extensive knowledge of all legal guidelines governing the operation of CWT programs, their scope and their effect on clinical programming and service delivery. Skill in leading others, assess employee strengths, opportunities for growth and qualifications to accomplish program goals, adapt work operations and guide staff.

Qualifications

• Education: A master's degree in rehabilitation counseling or clinical rehabilitation counseling from a rehabilitation counseling program accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). If the applicant's degree was granted prior to July 1, 2017, the program must be accredited by the Council on Rehabilitation Education. OR A master's degree in counseling or clinical rehabilitation counseling from a college or university accredited by a national or regional accrediting body accredited by Council for Higher Education Accreditation (CHEA). OR A master's or doctoral degree in a related field of study with course content that emphasized rehabilitation, counseling, disability, therapy, health, employment, wellness, or human development from a college or university accredited by a national or regional accrediting body accredited by CHEA. OR Foreign graduates with a degree acceptable by the Commission on Rehabilitation Counselor Certification (CRCC).
• Certification: Current, full and unrestricted certification as a certified rehabilitation counselor (CRC) from the CRCC (Commission on Rehabilitation Counselor Certification) to practice vocational rehabilitation counseling.