Supervisory Human Resources Assistant.
USMEPCOM · Knoxville, TN · 3 wk ago
Human ResourcesFull-time
About the Role
This position involves direct oversight of administrative personnel responsible for processing military service applicants, ensuring efficient operations, and maintaining compliance with standard procedures.
Responsibilities
- Provide training on various topics to stakeholders and subordinate staff.
- Maintain applicant records to ensure the safekeeping of personally identifiable information (PII) and protected health information (PHI).
- Distribute mission-focused work assignments to subordinate staff to maintain efficient operations.
- Evaluate employee performance to support development and accountability.
- Conduct inspections to ensure applicant processing accuracy, file compliance, and adherence to standard operating procedures.
- Coordinate between multiple sections to ensure processing is completed within standards.
- Make recommendations on initiatives to improve military processing functions.
- Utilize web-based software systems, including the Military Health System (MHS) GENESIS, to access and update records.
- Perform temporary duty (TDY) business travel, including occasional overnight assignments.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- May require working occasional Saturdays and/or shift work (before 0600 or after 1800 hours).
- May require unscheduled overtime to accommodate fluctuations in workload based on daily mission requirements.
- Must successfully complete the applicable Military Health System (MHS) GENESIS Training within 30 days of on-boarding.
- Must possess the skills of a qualified typist with a typing proficiency of at least 40 words per minute (WPM) based on a 5-minute sample with 3 or fewer errors.
- U.S. citizenship is required.
- Must comply with Selective Service Registration requirements if applicable (male applicants born after December 31, 1959).
- This position requires a 1-year probationary period.
- Direct deposit of pay is required.
Qualifications
To qualify, you must meet the following requirements:
- At least one year of specialized experience, which includes:
- Performing quality review of applicant records or personnel documents.
- Utilizing automated systems to update military human resources personnel records.
- Providing guidance or training to stakeholders on military human resources procedures.
- Leading a group or team to ensure assigned tasks are completed.
- This experience must be equivalent to the second lower grade/level position in the federal service (GS-07).
- No substitution of education for experience is permitted for this position.
- Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).
Eligible applicants must fall under one of the following categories:
- 30 Percent or More Disabled Veterans
- Current Department of Army Civilian Employees
- Current Department of Defense (DOD) Civilian Employee (non-Army)
- Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Military Spouses, under Executive Order (E.O.) 13473
- Non-Department of Defense (DoD) Transfer
- Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
- Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
- Priority Placement Program, DoD Retained Grade Preference Eligible
- Reinstatement
- Veterans Employment Opportunity Act (VEOA) of 1998
Benefits
As a federal employee, you and your family will have access to a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Retirement plans
- Paid time off (vacation, sick leave, holidays)
- Flexible spending accounts
- Life insurance
- Long-term care insurance
- Employee assistance programs
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent.