Supervisory Health System Specialist

About the role

This position - located at the Oklahoma City VA HCS - serves as the Assistant Credentialing and Privileging Manager and is responsible to provide extensive support in the management of the Credentialing and Privileging program activities.

Responsibilities

• Provides direct technical administrative supervision to employees in the Credentialing office and leading programs
• Manages staff performance by setting and adjusting short and long-term priorities
• Assess staffing needs
• Plans work to be accomplished
• Develops - modifies - and/or interprets performance standards
• Outlines and explains performance expectations to staff
• Provides advice - counsel - and instruction to employees on work and administrative matters
• Identifies developmental and training needs of employees and provides/arranges for needed development and training
• Assists with developing - coordinating and recommending changes for the improvement of workflow in the program or section area
• Provides consulting and guidance to local leadership and credentialing employees on all matters pertaining to the credentialing program
• Attends committee meetings and presents providers' credentials - clinical practice histories and red flags
• Serves as the subject matter expert for credentialing updates to Human Resources - providers and hiring services
• Determines appropriate actions resulting from agency and local level reviews
• Attends meetings - conferences and seminars to assist with the identification of areas needing improvement
• Interprets and explains new regulatory requirements - procedures and processes
• Reviews clinical privileges - scope of practices for accuracy and setting specific indicator and signature appropriations as required for compliance
• Uses cost-effectiveness - cost-benefit - and cost-utility analyses in programmatic prioritization and decision making
• Implement mechanisms to monitor and evaluate completed tasks for their compliance with established policies and procedures
• Develops and utilizes analytical and diagnostic tools to identify - evaluate - and recommend to management techniques for developing new or modified work methods

Qualifications

Individual Occupational Requirement (IOR). All applicants must possess the following IOR: Undergraduate and Graduate Education: Major study -- hospital administration - public health administration - or related fields such as business or public administration with course work in health care administration...OR - Specialized Experience: Progressively responsible analytical or administrative - or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative - clinical - or other service activities - and provided knowledge of the following: Missions - organizations - programs - and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide - agency - and facility systems and requirements in various administrative areas such as budget - personnel - and procurement. Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience - provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies - practices - and procedures - and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses - work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. To qualify for this position - applicants must meet all requirements by the closing date of this announcement. GS-11 grade level: One year of specialized experience (equivalent to the GS-09 grade level in the federal service); experience that equipped the applicant with the particular knowledge - skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position - and that is typically in or related to the work of the position to be filled - in the normal line of progression for the occupation in the organization. Specialized experience includes...progressively responsible analytical or administrative - or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative - clinical - or other service activities - and provided knowledge of the following: (1) Missions - organizations - programs - and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide - agency - and facility systems and requirements in various administrative areas such as budget - personnel - and procurement At this level - applicants would have obtained this experience working within a health care setting - working directly with clinicians and other administrators to solve problems in support of the delivery of patient care; and experience leading an administrative component of a health care credentialing and privileging program....OR - Education: Applicants may also qualify for this position at the GS-11 level based on their education. Applicants must have successfully completed a Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to such a degree - Or LL.M in the related field of the position to be filled (i.e. - hospital administration - public health administration - or related fields such as business or public administration with course work in health care administration). The education portion must include courses that demonstrate the knowledge - skills - and abilities necessary to do the work of this position....OR - Combination: Combinations of successfully completed