Supervisor, Warehouse

About the role

Join the Cold Chain That Feeds the World. For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Responsibilities

• Supervise and coordinate warehouse operations for an assigned team on a shift basis, focusing on efficient receiving, warehousing, and shipping of customer products to meet service and cost objectives.
• Ensure quality standards are maintained, oversee shift communication, and direct staff to achieve operational goals.
• Travel may be required.
• Supervise and coordinate unloading of inbound shipments, stacking of products, and picking and staging of outbound shipments to maintain quality standards.
• Ensure accuracy and condition of inbound and outbound shipments.
• Facilitate cross communication between shifts and conduct shift meetings.
• Oversee safe operation of materials handling equipment and maintain a clean and secure work area.
• Ensure staff compliance with safety policies, investigate and report safety incidents, and conduct operations in accordance with OSHA and MSDS standards.
• Direct work schedules, assign duties, and evaluate employee performance, including preparing records and reports.
• Address personnel issues, assess training needs, and collaborate with staff and management to resolve work-related problems.
• Other essential duties may be applicable and assigned as necessary.

Requirements

• Minimum 3 years of supervisory or warehouse experience required, or successful completion of Americold's internship program, or a bachelor's degree.
• High school diploma required; associate degree preferred.
• Proficiency with Microsoft Office Suite, calculators, desktop computers, and photocopiers.

Skills

• Ability to perform or assist with complex or skilled warehouse tasks.
• Ability to supervise employees effectively.
• Ability to manage multiple tasks efficiently.
• Effective verbal and written communication.
• Ability to pay close attention to detail.
• Ability to collaborate and resolve work-related problems.
• Willingness to mentor and support employee development.
• Experience working in a union environment preferred.

Physical Requirements

• Able to work in spaces with 55 inches (1.4 meters) of headroom.
• Able to tolerate working environment with inside controlled temperatures varying from 32 degrees Fahrenheit (0 degrees Celsius) to minus 4