Supervisor, Visual Merchandiser

What you get to do

• Lead the planning, execution, and maintenance of visual merchandising presentations across assigned park retail locations
• Supervise, coach, schedule, and develop Visual Merchandising Ambassadors
• Assign workloads, project timelines and monitor progress to ensure projects are completed accurately and on schedule
• Support visual merchandising planning and execution for new products, seasonal transitions, special events, promotions, and new retail locations
• Ensure visual presentations, merchandise sets, signage, fixtures, props, and displays are implemented safely and consistently with corporate standards and approved creative direction
• Update merchandise presentations based on product availability, sales performance, inventory levels, and business needs
• Conduct regular store walks with Merchandise leadership to evaluate visual standards, identify opportunities, and establish priorities
• Oversee the installation, maintenance, removal, storage, and disposal of visual merchandising materials, displays, fixtures, and related assets
• Assist with the development and implementation of planograms, floor sets, window displays, promotional layouts, and product activations
• Maintain organized visual merchandising workspaces, storage areas, tools, supplies, fixtures, and display components
• Identify damaged, outdated, or inconsistent visual elements and ensure timely repair, replacement, or removal
• Coordinate with internal departments and external vendors regarding signage, fixtures, props, fabrication, printing, and installation needs
• Monitor project expenses, supply usage, and visual merchandising resources in partnership with Merchandise leadership
• Provide ongoing training, feedback, coaching, and performance documentation for direct reports
• Perform other duties and special projects as assigned

What it takes to succeed

• Must be at least 18 years old
• High school diploma or GED required; associate or bachelor's degree in visual merchandising, retail management, design, marketing, or a related field preferred
• Minimum of four years of visual merchandising, retail presentation, store design, or related experience
• Previous leadership or supervisory experience preferred
• Experience developing and executing merchandise displays, planograms, floor sets, signage, and promotional presentations
• Strong understanding of visual merchandising principles, including product placement, balance, color, scale, traffic flow, and storytelling
• Ability to interpret visual directives, planograms, design concepts, measurements, and installation instructions
• Strong project-management and organizational skills with the ability to manage multiple deadlines and changing priorities
• Excellent written and verbal communication skills
• Experience collaborating effectively with internal and external stakeholders
• Ability to work independently, troubleshoot installation issues, and make timely decisions
• Proficiency with Microsoft Office, Adobe Software Suite and other design-related software
• A valid state driver's license and the ability to meet company vehicle-operation requirements
• Theme park, hospitality, entertainment, or high-volume retail experience preferred
• Must be available to work a flexible schedule based on business needs, including early mornings, nights, weekends, and holidays

What else is important

• Must be able to lift, push, pull, and carry up to 50 pounds
• Must be able to stand and walk for extended periods throughout the work shift
• Must be able to climb ladders or work at elevated heights when necessary
• Must be able to kneel, squat, bend from floor to waist, reach overhead, grasp objects, and perform fine hand-manipulation tasks
• Must be able to safely use tools and equipment required for display installation and maintenance
• Must be able to work indoors and outdoors in varying weather conditions, including extreme heat, cold, rain, dust, fumes, and odors
• Must be able to work around cleaning products, adhesives, paint, hardware, and other materials used in visual merchandising
• Must be flexible regarding work locations based on business needs and project requirements

The perks of the position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan