Supervisor, Vessel Close Out

Role Summary

Responsible for the successful execution of the Vessel Close-Out (VCO) process at the Rutherford, NJ office, assisting the Manager in developing and implementing policies and procedures to deliver an optimal level of service. Manage VCO functions, actively collaborating with all operational areas and key divisions to ensure containers meet all necessary requirements and successfully load their intended vessels. Provide direct supervision, leadership, and performance guidance to the VCO staff. Facilitate effective cross-functional communication and coordination across the organization.

Responsibilities

• Possess comprehensive knowledge of reefer, dangerous goods (DG), breakbulk shipments, and over-dimensional cargo.
• Provide direct supervision and ongoing coaching to the specialist team.
• Maintain a solid understanding of export rail processes and logistics.
• Ensure full compliance with U.S. Customs requirements and regulatory standards.
• Be accountable for direct reports, ensuring all company policies are clearly communicated and consistently followed.
• Maintain availability for extended working hours and business travel as required.

Core Required Skills And Competencies

• Proven staff management experience, including effective delegation, performance coaching, feedback, and training.
• Strong analytical mindset with a data-driven approach to decision-making.
• Excellent collaboration skills with the ability to work effectively across diverse teams.
• Proactive driver of continuous improvement and operational efficiency.
• Ability to multitask, manage competing priorities, and optimize workflows.
• Strong leadership, mentorship, and team management capabilities.
• Outstanding verbal and written communication skills.
• Strong problem-solving abilities and sound decision-making skills.
• Demonstrated reliability and accountability to the team.
• Ability to make logical, objective, and fact-based decisions.

Function Specific Skills

• Applies deep functional knowledge, standard procedures, and sound judgment in daily decisions.
• Ability to maintain composure, make logical decisions under pressure, and swiftly adapt to dynamic environments.
• Meticulous attention to detail and high standards for accuracy.
• Readiness to provide operational coverage and support team members as needed.

Qualifications

• Supervisory experience preferred; 2+ years of function-related experience.
• Bachelor's degree preferred.
• Location: Rutherford, NJ; hybrid work-from-home/office model with at least three days in the office weekly.

Pay

$56,000 to $87,500

Benefits

• Opportunities available with hybrid working arrangements
• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan