Supervisor, Transportation (Overnight) - SYGMA - Kansas City, MO

About the Role

Provides support to the Transportation Manager/Director in supervising activities related to delivery and backhauls, including training and supervising transportation department associates, ensuring compliance with government regulations, and promoting safety and security within the transportation department.

Responsibilities

• Supervises the daily work and safety of Transportation Associates, ensuring adherence to standard operating procedures, Food Safety Standards, preferred work methods, planned routes, and safe and efficient customer service.
• Ensures Transportation Associates comply with local, state, and federal regulatory agencies (e.g., DOT, OSHA) and that electronic logs are kept current and accurate.
• Supervises labor hours and consumable supplies within budget; prepares work schedules, including extra work days and shifts as needed.
• Assists with the training of new associates, including cross-training of existing associates.
• Supervises the proper selection and utilization of Company assets in support of the Delivery department; coordinates required repairs with appropriate departments.
• Reviews delivery functions and productivity reporting; suggests efficiency ideas, cost reduction measures, and assists with implementation of delivery changes.
• Interprets, trains, and consistently enforces company policies, protocols, and procedures, including food safety, DOT, and record-keeping.
• Communicates with Warehouse and Customer Service teams to collaboratively resolve customer or delivery issues; visits customer locations to address concerns and assess delivery difficulty.
• Maintains positive associate relations through regular department or pre-shift meetings; keeps open communication channels by answering questions and explaining policies and procedures.
• Monitors associate morale and submits or responds to ideas to improve associate engagement and enablement.
• Works with the Safety Manager to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations, and routine safety inspections; makes recommendations for corrective action or behavior modification.
• Performs management functions such as staff selection, development, discipline, performance reviews, and terminations.
• Works assigned schedule, exhibits regular and predictable attendance, and works outside of normal schedule as required to meet workload demands.
• Performs the duties of associates supervised and other related duties as needed (and as qualified).

Requirements

• High school diploma, general education degree (GED), or equivalent; and two to four years of transportation experience and/or training; or equivalent combination of education and related experience.
• Two- or four-year college degree in Business Management, Supply Chain Management, or a similar major preferred.
• Class A Commercial Driver’s License is preferred but not required.
• Certificate of DOT regulations training is preferred.

Skills

• Knowledge of: Federal Motor Carrier Safety Regulations; DOT rules and regulations; preferred work methods and standard operating procedures; spreadsheet and word processing software.
• Skill in: Making independent decisions in support of company policies and procedures in a timely manner.
• Ability to:
  • Successfully engage and lead individual and team discussions and meetings.
  • Solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Apply all relevant policies in a consistent, timely, and objective manner.
  • Work in a disciplined manner and follow established procedures, practices, and comply with local, state, and federal regulations.
  • Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
  • Learn SYGMA technology software and programs.
  • Read, comprehend, write, and speak English; perform arithmetic operations (addition, subtraction, multiplication, division) using whole numbers, common fractions, and decimals.
  • Read, analyze, and interpret technical procedures or governmental regulations.
  • Write reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Regularly required to sit, talk, and hear.
• Frequently required to stand, walk, bend, use hands to finger, handle, or feel, reach with hands and arms, and climb or balance.
• Occasionally required to stoop, kneel, crouch, crawl, lift and/or move up to 100 pounds, and push/pull up to 350 pounds using a 2-wheeled hand cart.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• Occasionally exposed to wet, hot, extreme cold, and/or humid conditions, moving mechanical parts, and confined spaces.
• Works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call.
• May occasionally travel to other Distribution Centers or the Corporate office for training, meetings, or other business needs.
• Occasionally exposed to high, precarious places, fumes, or airborne particles.
• The noise level in the work environment is usually moderate.

Schedule

Overnight shift, Monday through Friday.