Supervisor Technical Specialist - FT - Day - Norwalk

Responsibilities

• Supervise the daily operations of the Blood Bank section to ensure uninterrupted workflow, availability of appropriate blood products in a timely fashion, accurate and timely results.
• Maintain improved customer satisfaction.
• Provides input in employee selection.
• Mentors and supervises Blood Bank staff; evaluates staff performance & competency.
• Evaluates staff educational development.
• Ensures section compliance with all regulatory requirements actively by reviewing publications/standards.
• Prepares, submits annual Blood Establishment & Product Listing to FDA.
• Reports on-line blood product deviations or fatalities to FDA; reports bio-vigilance data monthly online to CDC.
• Captains section participation in approved proficiency programs as required by regulatory agencies.
• Develops and implements new procedures/policies.
• Reviews/revises all policies & procedures at least annually.
• Researches and analyzes new processes, vendors, blood/tissue suppliers, equipment, reagents & computer systems.
• Provides information for preparation of capital equipment budget.
• Designs, analyzes, and maintains the Blood Bank information system.
• Responsible for all changes including design, analysis, testing, validation, implementation & training.
• Functions as a technical consultant to laboratory staff, residents and physicians.
• Responsible for resolution of technical problems.
• Represents Blood Bank at hospital committees (ie. Blood & Tissue, Trauma).
• Reviews section event logs and with the Medical Director, develops & monitors corrective actions.
• Establishes monitors to improve quality service.
• Participates in the PI program.
• Holds regularly scheduled staff meetings to update and inform staff.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Qualifications

• Bachelor's Degree.
• Minimum Experience: five years.
• Certification: Medical Technologist, ASCP (or equivalent).

Skills

• Knowledge of instrument troubleshooting (experience).
• Strong written and verbal skills.

Company

Norwalk Hospital Association

Org Unit

355

Department

Core Lab

Exempt

Yes