Supervisor/Team Lead, Content Ideation and Configuration
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real content.
From posting: Job Summary (description) - could be "About the role". Responsibilities: many bullet-like sentences. Requirements: education, experience, training. Qualifications maybe same as requirements? Could combine. Skills: maybe mention MS Office, analytical, problem solving, organizational. Benefits: health insurance, 401k, bonus opportunity, plus My Total Value list (medical, dental, vision, life/disability, 401k match, ESPP, FSA/HSA, PTO, holidays, parental leave, mental health, tuition reimbursement, financial planning, professional development). Pay: salary range $65-70 annually (likely $65k-70k). Schedule: not mentioned. So we omit Schedule.
We must not include boilerplate like EEO, etc. Remove "About Us", "Why Claritev?" maybe could be part of About the role? But we should preserve substantive information. The "About Us" section is about company; could be considered "About the role"? Probably not; it's about company. Might be considered extra but not required. The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should include that info somewhere. Could be under "About the role" or maybe a separate section like "About the Company". But only allowed headings are the listed ones. We could embed company info in "About the role" paragraph. That's acceptable.
We must not include "LI#AN1". Also remove "Compensation" heading? We'll use Pay section.
We need to use - for any list of duties/requirements/benefits. So responsibilities list as
. Requirements list as . Benefits list as . Skills maybe as or . We'll decide.
We must not repeat job title as heading. No Job ID.
Let's extract content.
Job Summary paragraph: "This role ensures timely, accurate processing of all aspects of the identification, investigation, and validation processes for Payment and Revenue Integrity products. The position monitors, prioritizes and distributes work to assigned team(s). The incumbent will work to facilitate quality processing of cases according to policy and procedures and client service level agreements (SLA’s). This individual will work to identify recoveries for assigned clients that meet or exceed forecasts and partnering with senior leadership to execute on short and long term production strategies."
That's About the role.
Responsibilities: many sentences. Let's break into bullet points.
- Schedules and prioritizes work, approves time off, conducts performance reviews, hires and trains new employees, performs other supervisory responsibilities, enforces production, quality, and customer-service standards / SLAs.
- Addresses issues with the team as a whole and individually.
- Sets employee performance standards, develops and monitors departmental key performance indicators (KPIs).
- Communicates department performance to senior management.
- Identifies and assigns training needs on an individual basis.
- Provides continuous coaching of staff so they perform at the highest levels.
- Meets with direct reports to assess their performance and progress against expectations.
- Writes and communicates performance reviews.
- Primary point of contact for offshore contractors, including hiring for correct skill set, work assignment, approving hours, coordinating training, mitigating vendor-specific issues, and working with vendor management to drive acceptable results.
- Routinely utilizes expertise specific to coordination of benefits rules, regulations, methodologies, and audit tactics to ensure efficient day-to-day operation of the department.
- Ensures compliance with CMS, NAIC and state COB guidelines.
- Ensures team is following company and client expectations.
- Works closely with senior leadership to document policies, procedures, and processes.
- Maintains and improves COB/OHI processes by monitoring trends and addressing issues for process improvement.
- Must maintain a high level of confidentiality in dealing with protected health information and ensure that teams do the same.
- Fields client issues and complaints and decides on a course of action to resolve the matters.
- Selects, develops, and evaluates staff to ensure the efficient operation of department.
- Collaborates, coordinates, and communicates across disciplines and departments.
- Ensures compliance with HIPAA regulations and requirements.
- Demonstrates Company’s Core Competencies and values held within.
- Note: due to exposure of PHI sensitive data – this role is considered to be a High Risk Role.
- Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We can keep as bullet list.
Job Scope maybe not needed as separate heading; could be part of About the role or Responsibilities. But we have limited headings; we could incorporate into About the role.
Job Requirements (Education, Experience, And Training): bullet list.
- Minimum high school diploma plus five (5) years experience in healthcare/insurance operations, coordination of benefits/Medicare Secondary Payor/ESRD Premium Restoration, or claims processing environment; two (2) years’ of which should be inclusive of supervisory or other leadership experience.
- History of demonstrated client focus and ability to achieve results.
- Required licensures, professional certifications, and/or Board certifications as applicable.
- Good organizational, analytical and independent decision-making skills.
- Strong problem-solving skills with the ability to manage multiple priorities and meet associated timelines.
- Proficient with MS Office products including Microsoft Excel.
- Specifications should support the essential functions identified in the job, assuring compliance with the Americans with Disabilities Act (ADA) and other such employment-related acts (i.e., ability to stand for long periods of time, ability to interact with customers or visitors, ability to lift up to 50 pounds, ability to travel).
- Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone.
Qualifications maybe same as requirements; we could combine. But we have separate headings for Requirements and Qualifications. Could put education/experience under Requirements, and skills/certifications under Qualifications. Let's split.
Requirements: education/experience.
Qualifications: licensures/certifications, organizational/analytical skills, problem-solving, MS Office proficiency, ADA-related physical abilities, office environment ability.
Skills: maybe mention MS Office, analytical, problem solving, organizational, decision-making, communication, leadership. But we already have those in Qualifications. Could make Skills separate: "Proficient with MS Office products including Microsoft Excel; strong organizational, analytical, and independent decision-making skills; strong problem-solving skills; ability to manage multiple priorities; ability to communicate effectively." But we risk duplication. The instruction: preserve ALL substantive information; do not invent or summarize away detail. Duplication is okay if it's in original? But we should not invent. We can keep Qualifications as list of requirements and Skills as list of specific skills (maybe just MS Office). However original includes "Good organizational, analytical and independent decision making skills. Strong problem solving skills with the ability to manage multiple priorities and meet associated timelines. Proficient with MS Office products including Microsoft Excel." Those could be Skills. The licensures, certifications, ADA specs could be Qualifications.
Thus:
Requirements (Education, Experience, And Training): bullet list of education/experience.
Qualifications: bullet list of licensures/certifications, organizational/analytical skills, problem-solving, MS Office proficiency, ADA physical abilities, office environment ability.
Skills: maybe not needed if we covered. But we could still include a Skills section for "MS Office proficiency" etc. However to avoid thin sections, we could combine Skills into Qualifications. The instruction: Prefer a few substantive sections over many thin ones. So maybe we omit Skills section and put those under Qualifications.
Benefits: list from "This position is also eligible for health insurance, 401k and bonus opportunity." plus My Total Value list.
Let's compile Benefits bullet list:
- Health insurance
- 401(k) with company match
- Bonus opportunity
- Medical, dental, and vision coverage
- Life and disability coverage
- Employee stock purchase plan
- Flexible spending accounts and health savings accounts
- Paid time off and company holidays
- Paid parental leave
- Mental health resources
- Tuition reimbursement
- Financial planning resources
- Professional development opportunities
Pay: salary range $65-70 annually. We'll phrase as "$65,000 – $70,000 per year" (assuming). Keep as given: "$65-70 annually". We'll output exactly as in posting? Probably keep "$65-70 annually". We'll put in
.
Schedule: none -> omit.
About the role: include job summary plus maybe company description? We'll include job summary paragraph and maybe "About Us" description? The instruction: preserve ALL substantive information. The "About Us" section is substantive about company. Could we include it under About the role? Might be okay but could be considered not about role. However we have no other heading for company info. Could we add a section like "About the Company"? Not allowed headings. So we must embed it somewhere allowed. The allowed headings are limited; we could put company info in About the role paragraph as extra sentences. That would preserve it.
Thus About the role will contain job summary paragraph plus the "About Us" paragraphs (Why Claritev? etc.) and maybe "What Guides Us" and "About The Team". That's a lot but okay.
We must not include EEO boilerplate etc. Remove "Our Commitment to Inclusion" etc. That's EEO boilerplate; remove.
Also remove "LI#AN1". Remove "Compensation" heading (we'll use Pay). Remove "About Us" heading as we embed.
Now craft HTML.
Structure:
About the role
Job summary paragraph... plus company description paragraphs.
Responsibilities
- ... each bullet.
Requirements
- ... education/experience bullets.
Qualifications
- ... licensures/certifications, organizational/analytical skills, problem-solving, MS Office proficiency, ADA physical abilities, office environment ability.
Benefits
- ... benefits list.
Pay
$65-70 annually
Check for any duplicated lines: ensure we didn't include boilerplate.
Now write content precisely.
Let's draft About the role paragraph:
"This role ensures timely, accurate processing of all aspects of the identification, investigation, and validation processes for Payment and Revenue Integrity products. The position monitors, prioritizes and distributes work to assigned team(s). The incumbent will work to facilitate quality processing of cases according to policy and procedures and client service level agreements (SLA’s). This individual will work to identify recoveries for assigned clients that meet or exceed forecasts and partnering with senior leadership to execute on short and long term production strategies."
Add company description: "Healthcare is complex. We help make it clearer. At Claritev, you'll do work that matters. Together, we're helping make healthcare more transparent and affordable for all through the power of data, technology, and expertise. We offer meaningful opportunities to grow your career, collaborate with talented colleagues, and make an impact on the clients and communities we serve. If you're looking for purpose, growth, and a team that succeeds together, you'll find it here." Also "What Guides Us": "At Claritev, innovation, agility, and a focus on results drive our success. We embrace bold thinking, work as one team, take ownership, and strive for excellence in everything we do — creating meaningful impact for our clients, communities, and each other." Also "About The Team My Total Value Claritev’s Global Total Rewards Philosophy — My Total Value — Is Grounded In Investing In Our Associates And Re
- . Requirements list as
- ... each bullet.
- ... education/experience bullets.
- ... licensures/certifications, organizational/analytical skills, problem-solving, MS Office proficiency, ADA physical abilities, office environment ability.
- ... benefits list.
- . Benefits list as
- . Skills maybe as
- or
. We'll decide. We must not repeat job title as heading. No Job ID. Let's extract content. Job Summary paragraph: "This role ensures timely, accurate processing of all aspects of the identification, investigation, and validation processes for Payment and Revenue Integrity products. The position monitors, prioritizes and distributes work to assigned team(s). The incumbent will work to facilitate quality processing of cases according to policy and procedures and client service level agreements (SLA’s). This individual will work to identify recoveries for assigned clients that meet or exceed forecasts and partnering with senior leadership to execute on short and long term production strategies." That's About the role. Responsibilities: many sentences. Let's break into bullet points. - Schedules and prioritizes work, approves time off, conducts performance reviews, hires and trains new employees, performs other supervisory responsibilities, enforces production, quality, and customer-service standards / SLAs. - Addresses issues with the team as a whole and individually. - Sets employee performance standards, develops and monitors departmental key performance indicators (KPIs). - Communicates department performance to senior management. - Identifies and assigns training needs on an individual basis. - Provides continuous coaching of staff so they perform at the highest levels. - Meets with direct reports to assess their performance and progress against expectations. - Writes and communicates performance reviews. - Primary point of contact for offshore contractors, including hiring for correct skill set, work assignment, approving hours, coordinating training, mitigating vendor-specific issues, and working with vendor management to drive acceptable results. - Routinely utilizes expertise specific to coordination of benefits rules, regulations, methodologies, and audit tactics to ensure efficient day-to-day operation of the department. - Ensures compliance with CMS, NAIC and state COB guidelines. - Ensures team is following company and client expectations. - Works closely with senior leadership to document policies, procedures, and processes. - Maintains and improves COB/OHI processes by monitoring trends and addressing issues for process improvement. - Must maintain a high level of confidentiality in dealing with protected health information and ensure that teams do the same. - Fields client issues and complaints and decides on a course of action to resolve the matters. - Selects, develops, and evaluates staff to ensure the efficient operation of department. - Collaborates, coordinates, and communicates across disciplines and departments. - Ensures compliance with HIPAA regulations and requirements. - Demonstrates Company’s Core Competencies and values held within. - Note: due to exposure of PHI sensitive data – this role is considered to be a High Risk Role. - Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. We can keep as bullet list. Job Scope maybe not needed as separate heading; could be part of About the role or Responsibilities. But we have limited headings; we could incorporate into About the role. Job Requirements (Education, Experience, And Training): bullet list. - Minimum high school diploma plus five (5) years experience in healthcare/insurance operations, coordination of benefits/Medicare Secondary Payor/ESRD Premium Restoration, or claims processing environment; two (2) years’ of which should be inclusive of supervisory or other leadership experience. - History of demonstrated client focus and ability to achieve results. - Required licensures, professional certifications, and/or Board certifications as applicable. - Good organizational, analytical and independent decision-making skills. - Strong problem-solving skills with the ability to manage multiple priorities and meet associated timelines. - Proficient with MS Office products including Microsoft Excel. - Specifications should support the essential functions identified in the job, assuring compliance with the Americans with Disabilities Act (ADA) and other such employment-related acts (i.e., ability to stand for long periods of time, ability to interact with customers or visitors, ability to lift up to 50 pounds, ability to travel). - Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone. Qualifications maybe same as requirements; we could combine. But we have separate headings for Requirements and Qualifications. Could put education/experience under Requirements, and skills/certifications under Qualifications. Let's split. Requirements: education/experience. Qualifications: licensures/certifications, organizational/analytical skills, problem-solving, MS Office proficiency, ADA-related physical abilities, office environment ability. Skills: maybe mention MS Office, analytical, problem solving, organizational, decision-making, communication, leadership. But we already have those in Qualifications. Could make Skills separate: "Proficient with MS Office products including Microsoft Excel; strong organizational, analytical, and independent decision-making skills; strong problem-solving skills; ability to manage multiple priorities; ability to communicate effectively." But we risk duplication. The instruction: preserve ALL substantive information; do not invent or summarize away detail. Duplication is okay if it's in original? But we should not invent. We can keep Qualifications as list of requirements and Skills as list of specific skills (maybe just MS Office). However original includes "Good organizational, analytical and independent decision making skills. Strong problem solving skills with the ability to manage multiple priorities and meet associated timelines. Proficient with MS Office products including Microsoft Excel." Those could be Skills. The licensures, certifications, ADA specs could be Qualifications. Thus: Requirements (Education, Experience, And Training): bullet list of education/experience. Qualifications: bullet list of licensures/certifications, organizational/analytical skills, problem-solving, MS Office proficiency, ADA physical abilities, office environment ability. Skills: maybe not needed if we covered. But we could still include a Skills section for "MS Office proficiency" etc. However to avoid thin sections, we could combine Skills into Qualifications. The instruction: Prefer a few substantive sections over many thin ones. So maybe we omit Skills section and put those under Qualifications. Benefits: list from "This position is also eligible for health insurance, 401k and bonus opportunity." plus My Total Value list. Let's compile Benefits bullet list: - Health insurance - 401(k) with company match - Bonus opportunity - Medical, dental, and vision coverage - Life and disability coverage - Employee stock purchase plan - Flexible spending accounts and health savings accounts - Paid time off and company holidays - Paid parental leave - Mental health resources - Tuition reimbursement - Financial planning resources - Professional development opportunities Pay: salary range $65-70 annually. We'll phrase as "$65,000 – $70,000 per year" (assuming). Keep as given: "$65-70 annually". We'll output exactly as in posting? Probably keep "$65-70 annually". We'll put in
. Schedule: none -> omit. About the role: include job summary plus maybe company description? We'll include job summary paragraph and maybe "About Us" description? The instruction: preserve ALL substantive information. The "About Us" section is substantive about company. Could we include it under About the role? Might be okay but could be considered not about role. However we have no other heading for company info. Could we add a section like "About the Company"? Not allowed headings. So we must embed it somewhere allowed. The allowed headings are limited; we could put company info in About the role paragraph as extra sentences. That would preserve it. Thus About the role will contain job summary paragraph plus the "About Us" paragraphs (Why Claritev? etc.) and maybe "What Guides Us" and "About The Team". That's a lot but okay. We must not include EEO boilerplate etc. Remove "Our Commitment to Inclusion" etc. That's EEO boilerplate; remove. Also remove "LI#AN1". Remove "Compensation" heading (we'll use Pay). Remove "About Us" heading as we embed. Now craft HTML. Structure:
About the role
Job summary paragraph... plus company description paragraphs.
Responsibilities
Requirements
Qualifications
Benefits
Pay
$65-70 annually
Check for any duplicated lines: ensure we didn't include boilerplate. Now write content precisely. Let's draft About the role paragraph: "This role ensures timely, accurate processing of all aspects of the identification, investigation, and validation processes for Payment and Revenue Integrity products. The position monitors, prioritizes and distributes work to assigned team(s). The incumbent will work to facilitate quality processing of cases according to policy and procedures and client service level agreements (SLA’s). This individual will work to identify recoveries for assigned clients that meet or exceed forecasts and partnering with senior leadership to execute on short and long term production strategies." Add company description: "Healthcare is complex. We help make it clearer. At Claritev, you'll do work that matters. Together, we're helping make healthcare more transparent and affordable for all through the power of data, technology, and expertise. We offer meaningful opportunities to grow your career, collaborate with talented colleagues, and make an impact on the clients and communities we serve. If you're looking for purpose, growth, and a team that succeeds together, you'll find it here." Also "What Guides Us": "At Claritev, innovation, agility, and a focus on results drive our success. We embrace bold thinking, work as one team, take ownership, and strive for excellence in everything we do — creating meaningful impact for our clients, communities, and each other." Also "About The Team My Total Value Claritev’s Global Total Rewards Philosophy — My Total Value — Is Grounded In Investing In Our Associates And Re